This is a remote/hybrid role that can be based in either Harrisburg, PA or Tampa, FL.
Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.
We are empowered by our employee co-owners who provide the industry's best service and we promote a collaborative culture.
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.
As a D&H Co-Owner you receive numerous discounts on services.
We are looking for a
Lead, Customer Trade Management
to support our
Trade Management Team.
Summary
The Customer Trade Management Lead position is responsible for the pass thru process for both US and Canada by debiting vendors and crediting customers as well as other general ledger-based customer credits. Additionally, this position will also be assisting the Trade Management Specialists predominantly with workload and escalation issues.
Responsibilities
Manage the workload and provide coverage of day-to-day responsibilities when Pass Thru Specialists are out of office and/or when the workload warrants additional coverage.Ensure the Workload Report is analyzed and distributed weekly, at a minimum.
Monitor and ensure that the team is:
Become the subject matter expert of the General Ledger accounts to impact when crediting customers using this methodology.
Ensure timely resolution and proper support for the following:
Review the Customer Post Audit analyses performed by the Customer Trade Management Specialists, and approve claiming additional funds to vendor, if applicable
Actively participate in or lead meetings with both internal and external stakeholders.
Prepare and distribute the Pass Thru Chargeback reports on a daily basis with an acceptable standing at the end of each calendar month.
Maintain process documentation, and create new documentation as needed.
Assist in recruiting and training new hires and guide existing co-owners in their professional development.
Continuously review processes for improvement opportunities.Develop and implement improvements accordingly.
Requirements
Minimum of Associate Degree in Accounting, Business, Math, Supply Chain or equivalent required.
Bachelor's Degree with an emphasis in Accounting, Business, Math, Supply Chain or equivalent preferred.
5+ years of business / work experience.
1-2 years of Data Analysis / Auditing experience preferred.
Accounting experience is preferred.
Why Should You Apply?
Opportunities for growth and development.
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