About DexcomFounded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.A Lab support technician plays a critical role in the smooth operation and expansion of Dexcom labs by overseeing the management and administration of infrastructure used for testing and validation of our products. The Lab support Tech ensures that our test infrastructure is built to scales operations and expand Dexcom's test capability across all product lines.Where you come in:Be the on-site person for Lab maintenance and support to ensure the infrastructure is usable remotely by all teamsSet-up of PCs and Mac machines in the lab with standardized images and security patchesWork with IT on to ensure connectivity in the lab at all timesSet-up/assemble racks of machines/servers and update HW as needed for test and validationWork with the Test and Development teams to purchase test equipment (Switches, phones, Macs, USB cables etc.) and get it shipped to DXCMBuild/maintain and allocate VMs to scale test infrastructure and make it available to teamEnsure that all lab activities comply with safety regulations, protocols, and ethical standards.Collect debug logs and work with IT team as needed to ensure proper network connectivity in the lab at all timesInstall automation tools to collect data and monitor stats for the labUse lab mgmt SW to take inventory and track the health of lab devicesCollaborate with other teams to standardize lab management toolsKeep detailed records of inventory purchases to shipped to teamsDocument the lab layout and usage, processes, device info etc. so that it's easily accessible to all test engineersWhat makes you successful:Must have 3+ years of experience building and maintaining an engineering labYou must have experience in racking up servers, cabling/labeling, building and maintaining an engineering labs with test fixturesHands-on experience working with Windows and Mac Operating systems, taking snapshots/back-ups, updating security patches etc.Good understanding of lab administration tasks, well versed with lab/infra management tools and proceduresExperience managing inventory of assets and labeling/tracking etc.Experience in setting up, using, managing and configuring VMs for multiple usersExperience in Implementing safety measures and providing training to lab personnel. Maintain records of safety inspections and incidents.Excellent written and verbal communication skillsBasic experience or exposure to shell scripting or PythonExperience using Excel, Power-point, Word etc. for documentationEnthusiasm to learn and growWhat you'll get:A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .A full and comprehensive benefits program.Growth opportunities on a global scale.Access to career development through in-house learning programs and/or qualified tuition reimbursement.An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.Travel Required:0-5%Experience and Education Requirements:Typically requires a minimum of 4-6 years of related experience and High School diploma/certificate or equivalent.Language Skills:Must be able to communicate effectively in English. Examples of English language proficiency may include (but are not limited to): ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to verbally communicate with leadership, employees, and auditors; ability to comprehend spoken language.Physical Demands:Employees in this position may be required to perform the following physical activities: standing, walking, and sitting for extended periods of time; frequent use of the hands, fingers, wrist, and greater arm to handle small materials, tools, boxes, and trays; lifting and carrying objects up to 50Ibs; occasional overhead reaches and lifts; occasional lifts and reaches below the knee; occasional pushing and pulling of materials and objects with moderate forces; occasional crouching/kneeling, twisting, and squatting movements.Work Environment:Employees may be exposed to the following environmental conditions while performing this job: work near moving parts, work with chemicals, outdoor weather conditions, exposure to intense light and/or intermittent light, fast-paced work, and elevated noise levels.Work Schedule:Monday through Friday 8:00 AM - 5:00 PMPlease note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition ****** you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition ****** the OFCCP's Pay Transparency Non Discrimination Provision at this link . Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=trueTo all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicitedresumes/applications.Salary:$22.21 - $37.01
