KGNU Community Radio seeks a Membership Coordinator
Job Description:
Core Areas of Responsibility Include (but may not be limited to):
Coordinate all on-air membership campaigns
Coordinate, plan, and implement all on-air membership and fund drives/campaigns (x4)
Write and update pitch points and script materials for fund drives.
Assist with expanding the Member Benefits Program
Member Inquiry and Account Follow-Up
Manage the Sustainer of Local Radio (SOLR monthly giving) program
Maintain the membership database (Salesforce)
Create and update member and donor history
Assess all campaign results based on acquired data
Coordinate volunteer front desk ambassadors
Train and schedule a wide variety of volunteers to assist the membership department
Track all incoming station revenue
Prepare weekly deposits, maintain all records
Generate weekly reports
Serve on committees as assigned by the Station Manager
Qualifications:
2 to 3 years of related membership or customer service experience
Extraordinary customer service skills, with a positive and personable presence
Strong verbal and written communication skills
Exceptional organizational skills with attention to detail
High proficiency in Google/Office suites; Excel, Word, Google Docs/Drive
Demonstrated experience maintaining membership/customer CRM databases (Salesforce, Allegiance, BlackBaud, Razor´s Edge, MemSys, or similar)
Demonstrated Experience using MailChimp, Constant Contact, or similar electronic newsletter interfaces.
Ability to develop strategies to meet donor revenue objectives, track results, and generate accurate reports.
Proven ability to carry out multiple activities and responsibilities in one job.
Prior experience in non-profit membership fundraising, membership, or marketing
Proven track record working effectively and enthusiastically in collaboration with a wide variety of people of all ages and backgrounds.
Available to work outside of regular hours during fundraising campaigns and events.
Preferred Qualifications:
Bilingual Spanish and English
Fundraising and accounting background.
Experience in Moves Management, and donor cultivation.
Demonstrated commitment to independent media.
Prior experience working in community or public media.
Experience developing and editing multimedia, photos, graphics, audio or video, and materials.
Demonstrated experience working with and coordinating volunteers.
Related Experience:
On-air public broadcasting, non-profit fundraising, general administrative (non-profit, community, or public media), customer service, marketing, and bookkeeping.
Hours, Compensation, and Benefits
Full Time
– occasional evenings and weekends (requiring flexibility)
$49,500 – $55,500 Base Salary commensurate with experience
KGNU values its employees. This position comes with comprehensive health insurance, multiple plan options, optional add-ons, and a generous and flexible PTO policy, among other station benefits.
This full-time position is based at KGNU's Boulder, CO studios.
How you are qualified to perform the core duties expected of the Membership Coordinator.
Your vision for strengthening KGNU through Membership and outreach.
How you heard about KGNU.
Where you heard about this job opportunity.
All applications should be emailed
to the KGNU Membership Coordinator Search Committee at
********
DEADLINE EXTENDED:
Applications submitted by April 19, 2024, will be given priority for review.
Position Open Until Filled.
An automatic confirmation will be sent to everyone who applies.
ONLY APPLICANTS INVITED TO INTERVIEW
FOR THE POSITION
WILL BE CONTACTED
BY EMAIL OR PHONE
after review of their application
.
Application Checklist:
1) Current Resume/CV
2) Cover Letter(
2 pages max
): addressing the questions cited above
3) Contact Information for three professional references
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