Keyholder - Woodfield

Job Status:Full-TimeWarby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers.(At other brands, you might see similar roles called Keyholder.)Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!What you'll do:Communicate Warby Parker's values and brand philosophy to customersPromote an efficient, inclusive, and service-minded retail environmentDemonstrate exceptional product knowledge and offer thoughtful, honest style adviceDream up innovative and entrepreneurial ways to reinvent the glasses-shopping experienceAn upbeat, flexible team player who leads by exampleLead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not presentOpen and close the storeHelp foster an inclusive culture by treating customers and colleagues with respectWho you are:Backed by professional retail experience at a customer-focused company, plus 6+ months in a management positionEquipped with exceptional interpersonal and communication skills to deliver top-notch customer serviceCool under pressure and able to adapt quicklyA go-getter with an entrepreneurial spiritCurious and eager to learnA team player who is passionate about helping customers and teammates alikeAn innovative, proactive problem-solverProud of your work and self-motivated to be a top performerAble to bring a positive, fun energy to the workplace, even when working long hoursNot on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)Some benefits of working at Warby Parker for full-time employees:Health, vision, and dental insuranceLife and AD&D InsurancePaid time offPaid HolidaysRetirement savings plan with a company matchParental leave (non-birthing parents included)Short-term disabilityEmployee Assistance Program (EAP)Bereavement LeaveOptical Education ReimbursementSnack PantryAnd more (just ask!)