KENNEL ASSISTANT
POSITION SUMMARY: The Kennel Assistant provides a high standard of care and treatment to all pet guests. This position helps ensure a positive boarding experience while feeding, cleaning, and exercising the pets.
WHAT YOU'LL DO (Essential Functions):
Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun Clean and disinfect cages, pens, runs, and boarding areas Provide and maintain clean bedding for each new pet guest Set up and clean playtime areas and ensure clean toys are available for pets Perform duties on the pet's activities report, makes necessary updates, and completes the Pet Guest reports Complete assigned playtimes, cuddle times, fitness sessions, bedtime stories, and walks, as specified in Policies and Procedures Feed boarded pets and ensures the correct type and quantity of food is provided for each meal Ensure pets have clean water and provide special treats as needed Monitor and chart food and water consumption and elimination of each pet guest and notify the management of any issues Check on the pets periodically each day to ensure safety and well-being for each pet in the boarding areas Keep track of and clean the pet's belongings and ensure they are returned to the owners in good condition Monitor supplies and notify management when inventory is low Report items that need repair to management and assist with repairs as needed Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient care to pets Comply with all practice policies, quality assurance guidelines, minimum standards of care, and safe handling procedures Perform other duties and projects as requested WHAT WE'RE LOOKING FOR (Essential Qualifications):
Experience:
Experience in an animal care setting handling various breeds and sizes of dogs and cats preferred but not required Required Education:
High School Diploma or GED preferred Knowledge Skills and Abilities:
Basic written, verbal, and active listening communication skills with a customer-oriented approach Basic judgement and problem-solving skills Compassion and empathy for both pets and pet owners Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner Attention to detail and high level of accuracy Organizational and time management skill Handle and maintain sensitive and confidential information with discretion Ability to identify and foresee problems, present solutions and collaborate as a team player WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. Specific vision abilities are required to do this job including close vision. This position requires walking, standing, and sitting bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Must be able to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities
