Position Summary:
Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety. Desired Previous Job Experience: Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure 2 years management experience Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems Experience directing /participating on project teams Minimum Position Qualifications/Education: Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager 2 years of retail jewelry experience; or combination of relevant education and experience Minimum 18 years of age Ability to pass drug test Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize a variety of tasks/projects Familiarity with industry/technical terms and processes Ability to continue education, as necessary Valid driver's license Diamond Council of America (DCA) courses completed within a year from being hired to this position Essential Job Functions: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Achieve growth and sales targets by successfully managing the store sales team Maintain profitability of location through sales and proper shrink and expense control Interview, hire and recruit in the community to maintain pool of highly qualified candidates Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties) Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results Coordinate the operations functions of location Plan, organize, and supervise inventory process Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures Write store schedule to meet the needs of the business Verify proper service is delivered to customers by the goldsmith and watchmaker Verify that price changes, recalls, and stock balance are up-to-date Communicate current market trends and competitors activities to associates Partner with the host store when located inside of a Kroger Marketplace format store Maintain flexibility to work any shift and holidays Travel to off-site training events as well as division or regional meetings Must be able to perform the essential functions of this position with or without reasonable accommodation
