Title: IT Systems Administrator
Location: Northern Virginia/Remote
Required Clearance: None
Employment Type:
Full-Time Regular
Shift: N/A
Travel:
Limited
Relocation Assistance: No We are Ennoble First. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. Ennoble First is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into an opportunity.
Primary Responsibilities:
Primary responsibility will be to function as an Information Technology Engineer assisting with internal tenant administration.
Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, Microsoft Operating Systems, Microsoft Office 365, Apple and Android OS, and specialized applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available.
Research and build solutions that provide better accessibility and security for the company.
Managing user accounts and group memberships via Active Directory as well as shared drive permissions to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP)
Coordinate with teams to understand capability needs.
Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles
Perform the design and requirements analysis of data visualizations and COTS appliances for capability enhancements.
Identify software and hardware dependencies and capacities.
Minimum Education/Experience Requirements:
High School Diploma/GED
Experience with Microsoft 365 deployment, configuration, and support.
Ability to acquire Microsoft certifications.
Experience in troubleshooting and being able to clearly explain solutions to clients.
US citizenship.
1-3 years of previous experience as an IT professional.
Excellent communication and customer service skills
Willing to consult with clients and provide simple and timely solutions
Strong written skills and detailed orientated
Ability to work in an aggressive and dynamic team environment.
Ability to interpret security policy and guidance and provide assistance to staff.
Ability to respond to emergencies.
Ability to juggle competing demands and prioritize work.
Ability to work independently and in teams.
Desired Skills:
Working knowledge of Microsoft 365 Platform
Experience in Cloud Technologies and cloud administration.
Experience interacting with cross functional project teams including Software Development, Test, and Security.
Knowledge of Microsoft Power Apps, Purview, or Microsoft Intune.
Drive to learn and interest in the IT and compliance environment.
Ennoble First is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ennoble First participates in E-Verify.
The information below will be listed on our website's careers landing page.
EEO is the Law | Pay Transparency Nondiscrimination
www.dhs.gov/E-Verify
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
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