We are desiring to recruit an influential IT Support Specialist to join our elite team at Recruiter LINQ in Louisville, KY.
Growing your career as a Full Time IT Support Specialist is an outstanding opportunity to develop necessary skills.
If you are strong in attention to detail, emotional intelligence and have the right commitment for the job, then apply for the position of IT Support Specialist at Recruiter LINQ today!
IT Support Specialist - Louisville, KY Industry: Manufacturing
Join Our IT Team: Unlock Your Potential in Information Technology! Information Technology is a vast and ever-evolving field with endless learning opportunities and exciting challenges. We're not your typical IT department, and we're proud of it. Here's a glimpse of who we are and what we're searching for:
Who We Are Not: Fancy : We're not all about lavish offices with cappuccino machines or bars. We're manufacturers, and we believe that quality products and a great team don't require fancy facilities. High Tech : While we embrace technology in our products and processes, we're not a tech company. But we want to become one, and that's where you come in. Transactional : We value long-term relationships with our team members and our most valuable customers. Satisfied : We celebrate achievements, but we always set our sights on new goals. Personality/Character - What We're Looking For: People Person : Someone who's pleasant, approachable, and enjoyable to work with. Communicator : Excellent communication skills, flexible, and open to constructive criticism. Organized : Someone who keeps things neat, follows processes, and adheres to standards. Can-Do Attitude : A true IT enthusiast, open to a wide range of assignments, including tasks like cleaning dusty computers in the factory. Team Player/Willing to Learn : A positive personality with an eagerness to learn and follow instructions. Flexible Schedule : While the role primarily involves standard day-shift hours, the candidate must be willing to work after-hours during weekdays and weekends when necessary. Focused : Someone who doesn't get easily distracted by social media, cell phones, or internet browsing. Task-Completion Driven : A strong desire to complete tasks and successfully close tickets. Multi-Tasking : Ability to handle stressful situations and juggle multiple tasks. Sense of Urgency : A solid sense of urgency to finish tasks and projects on time. Checks : Able to pass a drug screen and background check. Technical Experience/Education/Knowledge - What You Should Have/Know: Excellent Common Sense in Troubleshooting : A knack for problem-solving. Helpdesk Experience : Proficiency in tasks like wiping and reimaging desktops and laptops, supporting users on Windows 10 & 11, managing profiles, shared resources, remote support, and more. Computer Hardware and Software Skills : Strong knowledge of general computer software and hardware. Microsoft Office 365 : Experience in configuring and supporting Office 365. Manufacturing Systems : Familiarity with supporting various manufacturing systems on the production floor. Helpdesk Ticket Management : Detail-oriented with experience in opening, checking, updating, and closing tickets in a HELPDESK ticket system. Network Infrastructure : Knowledge in network configurations, hardware (smart switches, patch panels, etc.), Windows Server (Active Directory, DHCP servers, Group Policies, etc.), VPN/remote access support, and more. Hyper-V : General knowledge is sufficient. Monitoring and Documentation : Maintaining network documentation, familiarity with Visio and flowcharts, and a commitment to detail and neatness. Education/Work Experience : Minimum of an Associate Degree in Information Systems or a relevant field and at least one year of experience in Information Technology/Information Systems and/or Help Desk Support. If you're ready to embark on a journey with us, where your IT skills and innovation can help shape our future as a technology-driven organization, we encourage you to apply. Join our team and be a part of an environment that values creativity, expertise, and results.
Recruiter LINQ is an equal opportunity employer, committed to fostering diversity and inclusion within our workforce.
We look forward to hearing from you! Benefits of working as a IT Support Specialist in Louisville, KY:
? Career Growth Potential
? Advancement opportunities
? Attractive packageCompetitive Pay
