It Support Officer

Job summary
Looking for a capable resource to coordinate activitiesProvide onsite/on-call assistance for desktop computing environmentEnsure optimal service delivery
Job seniority: associate level
Responsibilities
• Coordinate ranging from simple activities to more complex plans• Provide onsite/on-call assistance to end-users• Troubleshoot computer OS/peripherals• Handle different PC operating systems• Perform hardware/software installation• Support printers and MS Office tools• Provide excellent customer service• Support a variety of technologies and services• Troubleshoot Windows, Apple, and virtual operating systems• Manage time and resources to meet expectations
Requirements
• Desired experience in computer troubleshooting and handling• Knowledge of deployment tools like SCCM• Understanding of SOE and group policies• Field experience supporting technologies and services• Ability to manage time and resources• Reliable transportation• Flexible schedule• Resilience and conflict resolution skills• Effective oral and written communication• Customer-oriented and cool-tempered
Key Skills Needed
• Computer troubleshooting• Windows OS knowledge• Hardware/software installation• Printer support• MS Office tools• Customer service• Troubleshooting skills• Time management• Reliable transportation• Effective communication