HarmonyTech Inc. is seeking an experienced IT Subject Matter Specialist to join our team. The IT Subject Matter Specialist will utilize a blend of soft skills, technical expertise, and industry knowledge to provide efficient and comprehensive system support. This role requires a deep understanding of relevant operating systems, software, and programming, coupled with strong problem-solving and critical thinking abilities.
This position is available in Albuquerque, NM, and requires U.S. citizenship OR Permanent Residence status. Responsibilities: Utilize a variety of soft skills, technical skills, and industry knowledge to provide efficient and comprehensive system support. Demonstrate proficiency in relevant operating systems, software, and programming languages. Troubleshoot and resolve complex technical issues efficiently and effectively. Collaborate with cross-functional teams to implement and maintain IT solutions. Stay abreast of emerging technologies and industry trends to provide informed recommendations and solutions. Contribute to the development and implementation of IT strategies and initiatives. Provide technical guidance and mentorship to junior team members. Requirements: Proven experience in IT support or a related field. Strong problem-solving and critical thinking skills. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Familiarity with ITIL principles and best practices. Experience with cloud computing platforms such as Microsoft Azure or Amazon Web Services (AWS). Knowledge of cybersecurity principles and best practices. Education: Bachelor's degree in a relevant field such as computer science, information technology, computer engineering, or a related discipline. Advanced degrees such as a Master's in Information Systems or a Master of Business Administration (MBA) with a focus on technology are preferred. Certifications: CompTIA A+, Network+, Security+ Cisco Certified Network Associate (CCNA) Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect, AWS Certified SysOps Administrator Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) ITIL Foundation certification for IT Service Management If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please. About HarmonyTech We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client's mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client's business challenges. Our success is measured with every satisfied customer and employee.
Why you want to join us You have a passion for solving our customers complex business problems Awesome learning and professional development opportunities A culture built on teamwork and excellence Benefits HarmonyTech offers a highly competitive salary and including:
Medical/Dental/Vision Insurance (company contributes 80% of the entire premium) Short/Long Term Disability Coverage Life and AD&D Insurance 401(k) Retirement Plan with Company Match Tuition Reimbursement Employee Referral Bonus Paid Federal Holidays Accrued Paid Time Off Click the benefits package link above to check out the benefits we offer Legal HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech.
