NaphCare has an excellent opportunity for an IT Field Technician preferably based in Cheyenne or Torrington Wyoming . The IT Technician supports the Infrastructure division of NaphCare's Information Technology group in maintaining in-house computer/server systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal performance.
**This is a fully remote position with the candidate preferably being located in Cheyenne, WY, Torrington, WY or close enough to be able to travel the entire state of Wyoming. This is a field position with travel up to 100%. Company vehicle provided for travel and expenses covered. Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Install, modify, image, and repair computer hardware and software. Run diagnostic programs to resolve problems. FIFO Inventory management including documentation, ordering, and shipping. Shipping and receiving of computers and associated parts. CAT5/6 data cabling and terminations experience. Performs other related functions and duties as required. Related Experience: 2+ years of experience in supporting networking equipment, internet circuits, and troubleshooting related issues. General TCP/IP, Microsoft OS, Microsoft Office knowledge. Ability to logically troubleshoot in order to create innovative and practical solutions for problems as they arise. Ability to manage individual tasks and move projects towards known goals with minimal supervision. Communicate with end-users in order to provide support for systems. Associates or Bachelors degree in an IT Related Field of Study from an accredited institution preferred. High level of organizational and troubleshooting skills. Ability to work in a team-oriented environment. Excellent interpersonal and communication skills. NaphCare Benefits for Full-Time Employees Include: Prescriptions free of charge through our health plan Health, dental & vision insurance that starts day one ! Lowest Cost Benefits! Employment Assistance Program (EAP) services 100% vested 401K and Roth with company contribution that starts day one! Tuition Assistance Referral bonuses On-site education Free Continuing Education! Term life insurance at no cost to the employee Generous paid time off & paid holidays NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do.
NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare as you use our cutting-edge resources, including our award-winning electronic operating system.
With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry. If you want a career that will make a difference, choose the company that is different.
We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership.
NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing.
Equal Opportunity Employer: disability/veteran
