Job Description Total Compensation range of $51,000 - $63,530 per year Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......?
TS/SCI w/ Full Scope Poly Required
?Full Job Description
Job Title:IT Field Support Specialist 2 - PIPELINE
Locations:Columbia, MDThe Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.Responsibilities: Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment. Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation.Support network upgrade projects or initiatives. Support end-user connectivity needs.Qualifications: TS/SCI Full Scope Poly Clearance is REQUIREDHigh school/GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.Must have one of the following 8570 certifications: A+ CE, NET+ or Sec+Must be able to drive company vehicle.Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management. Job Detailsback to top Location Columbia, MD, 21045, United States
Categories Computer Software, Computer Hardware, Customer Service & Help Desk
Sec Clearances Top Secret/SCI with Full-scope Polygraph
Location Mapback to topContact Informationback to top Contact Name Crystal Kyle
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Job Code ITFSS2
IT Field Support Specialist 2