At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services. Greenbrier's heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.
Greenbrier's success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our IDEAL commitment is rooted in these values, which promotes Inclusion, Diversity, Equity, Access, and Leadership, creating a culture where employees are fulfilled and feel good about coming to work every day. A diverse, qualified, and engaged talent base is the key to our success.
Summary The IT Change & Release, Operations Lead is a temporary position and will be of limited duration. The IT Change & Release, Operations Lead will be Planning, scheduling, and executing releases to ensure they meet quality standards and align with business objectives. Additionally, you will play a key role in managing production change management activities, ensuring that changes to the IT infrastructure are implemented smoothly and without disruption to services. This position requires strong coordination, communication, and leadership skills to effectively manage release pipelines, implement automation tools, coordinate deployment activities, monitor release progress, and communicate with stakeholders about release status and issues.
Duties and Responsibilities To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices. Release Planning and Coordination
Collaborate with cross-functional teams to plan and coordinate software and infrastructure releases, ensuring alignment with business requirements and project timelines. Change Management Integration
Integrate release management activities with the Change Management process, ensuring that changes to applications and infrastructure are properly assessed, authorized, and prioritized. Infrastructure Change Management
Lead the management of production change management that includes infrastructure deployment, changes and configurations, ensuring that changes are implemented smoothly and without adverse effects on IT services. Release Build and Configuration
Oversee the build and configuration of release packages, ensuring that they are properly tested, validated, and documented before deployment. Deployment Automation
Develop and maintain automated deployment pipelines to streamline the release process for both applications and infrastructure changes, minimizing downtime and reducing the risk of errors. Release Execution and Monitoring
Manage the execution of releases into the production environment, monitoring deployment progress and addressing any issues or errors promptly to minimize service disruptions. Post-Release Verification and Reporting
Conduct post-release verification activities, including testing and validation, to ensure that releases meet quality and performance standards. Generate reports on release performance and change management activities, providing insights for
continuous improvement. Stakeholder Communication
Communicate release plans, status updates, and deployment schedules to stakeholders and affected parties, ensuring transparency and alignment throughout the release process. Qualifications The following generally describes requirements to successfully perform the assigned duties. Minimum Qualifications Bachelor's degree in computer science or engineering preferred, or equivalent combination of education and experience. Proven experience in Service management, release management, change management, and/or infrastructure management roles. In-depth knowledge of release management best practices, tools, and methodologies. Experience with deployment automation tools such as Jenkins, Azure DevOps, or GitLab CI/CD. Excellent communication and stakeholder management skills, with the ability to work effectively across teams and departments. Strong problem-solving skills and attention to detail, with a focus on delivering high-quality results. Preferred Qualifications Experience with Service Now, ITSM. ITIL certification or knowledge of ITIL best practices. Work Environment and Physical Requirements Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an in office position, located in Lake Oswego, Oregon. Physical Activities and Requirements Frequency Key Not Applicable: Activity is not applicable to this occupation
Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)
Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)
Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)
Working Postures Sit: Frequently Stand: Occasionally Walk: Occasionally Bend: Frequently Kneel/Squat: Not Applicable Crawl: Not Applicable Climb: Not Applicable Reach Forward: Frequently Reach Upward: Frequently Handling/Fingering: Frequently Lift / Carry Requirements 5-10 lbs: Occasionally 10-25 lbs: Occasionally 25-50 lbs: Not Applicable 50-75 lbs: Not Applicable 75+ lbs: Not Applicable Push / Pull Requirements Up to 10 lbs: Occasionally 10-25 lbs: Occasionally 25-50 lbs: Not Applicable 50-75 lbs: Not Applicable 75+ lbs: Not Applicable EOE including Vet/Disability Click here for more information: Know Your Rights
Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at or call us at .
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Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with "-gbrx.icims.com". In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.
