We have an immediate opening for a IT Analyst to work with our existing team and end users. You should be proficient with client technologies such as desktop and laptop hardware, Microsoft Windows and Office, and other commercial off-the-shelf software products. We are looking for a quick learner who is eager to give great customer service to our employees and have an opportunity to advance their career in a fast growing company.
What You Will Be Doing:
Support and maintain equipment related to alarm signaling
Works with minimal supervision and may provide training and assistance to less senior technicians or trainees
Must have an ability to proctor, coach, and teach others
Provides reliable, high quality customer support
Provide instruction and guidance on system operation and functionality
Performs system testing and signal verification
Maintains the necessary stock/inventory (equipment and tools)
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks
Ensures the progress and completion of assigned tasks
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner
Must have a strong work ethic
Must be detail-oriented
Must be able to work a full-time schedule with "on call availability"
Must complete other projects, as assigned
Requirements
What You Need For This Role: 2 years or more experience in an IT position
Bachelors degree required
Familiarity with Windows client (Windows 7/8/10)
Familiarity with PC hardware and peripherals
Basic networking knowledge including an understanding of TCP/IP
Excellent problem solving skills as well as good communication are required.
Experience in an office environment
What's In It For You:
From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you'd expect. However, Affiliated is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around, working together to help ensure the safety and security of people across the United States.
Benefits and Perks: Top pay (salary depending on experience; submit your expectations with your application) and excellent comprehensive benefits package
Chance to grow by working with an experienced and talented team
Entrepreneurial work environment with the freedom to get things done
Make a true impact on our company and products with high-visibility and possibilities for career growth
Excellent location close to highways and public transportation
Excellent Comprehensive Insurance Coverage
401(k) Retirement Savings Plan & Employer Match
Company Paid Life Insurance
Affiliated Monitoring is committed to a diverse and inclusive workforce, one that reflects the varied communities we serve. The services we offer and the products we build greatly benefit from a range of perspectives, which can only come from diversity of all types at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and is also the smart thing for our business. We strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
Affiliated Monitoring is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected
