Have you been looking for a role that challenges you and allows your leadership skills to drive change? Are you looking to work in a fast-paced, supportive environment? You've come to the right place! About Mindful Support Services Founded in 2011, we are a mental health organization dedicated to providing access to high-quality mental healthcare in our community. We offer business-to-business support services for independent therapy and psychiatric private practices, simplifying lead-generation, marketing, insurance billing, and payment collection processes. With over 1300 mental health providers and 20,000 patients per week across 12 locations and virtually via Telehealth in 5 states, we are committed to growth, transparency, and making an impact in mental health services.
About the Role: Mindful Support Services is actively seeking a detail-oriented and organized Insurance AR Manager to be a part of a fast-growing, collaborative team. The Insurance AR Manager is responsible for ensuring timely claims resolution and AR reduction by providing effective supervision and management of on-site and remote insurance AR team members. You will lead a team of AR specialists, manage day-to-day operations, and ensure the accuracy, efficiency, and compliance of insurance collection processes. The ideal candidate will have a proven track record of leadership in insurance billing, strong analytical skills and a commitment to delivering exceptional results while leading and motivating a team around them.
Requirements Lead, mentor and supervise a team of insurance account receivables specialists, providing guidance, training and performance feedback to ensure productivity and effectiveness. Establish clear goals, objectives and performance metrics for the AR team, fostering a culture of accountability, collaboration and continuous improvement. Develop and implement policies, procedures and best practices for billing, collections and accounts receivable management in alignment with industry standards and regulatory requirements. Oversee the reconciliation of insurance payments, adjustments, and denials, ensuring accurate posting and resolution of discrepancies. Maintain effective communication with insurance carriers, third party payors, vendors, providers, and clients to facilitate prompt and accurate payment processing and resolve payment disputes. Prepare and present regular reports on accounts receivable performance, key metrics, and trends to senior management, highlighting areas for improvement and opportunities for revenue optimization. Assist staff in reaching benchmark metrics by responding to more complex questions and problems and driving the resolution of client and provider questions. Foster a culture of innovation and adaptability within the AR team, encouraging creative problem-solving and embracing change to drive operational excellence. Qualifications: Bachelor's degree (finance, business administration, or healthcare administration preferred) or equivalent experience Strong leadership skills with a proven ability to motivate, coach and develop a high-performing team. In-depth knowledge of insurance billing, research and reimbursement processes, including Medicare, commercial insurance and third-party payer requirements. Strong understanding of healthcare compliance regulations, HIPAA and other relevant laws and standards. Benefits 75% employer covered Health, Dental & Vision benefits plan, with additional dependent coverage 401(k) savings plan with employer matching up eligibility 8 paid holidays per year 15 PTO days accrued annually Professional and career development opportunities Compensation evaluated with opportunities for advancement Job Type: Full time, Fully In-Office Pay: $55,000-$73,000 annually It is a conflict of interest to be a client of Mindful Therapy Group while employed with MTG or Mindful Support Services.
