The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products.
Inside Sales Associate daily expectations include:
· Discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their business.
· Calling the current customers, by phone, to generate orders for delivery on scheduled delivery routes and to inform customers of specials and sales promotions.
· Work as a team with other sales and operations people to hit sales goals and earn bonuses and spiffs.
This position has played an important role in advancing Master Halco toward attaining $1Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry.
If you enjoy a fast-paced work environment and the opportunity to show us your best customer service skills, this is the right place for you!
Working With Us Has Its Rewards:
· Competitive hourly wage range (based on experience)
· Quarterly Bonus Program and spiffs
· Monday through Friday schedule
o Typical operating hours are 8am-5pm
· A competitive health care plan typically starts following the 31st day of employment
· A generous matching 401(k) plan
· Tuition reimbursement up to $10K per academic year
· A generous paid-time off package
· Corporate discount opportunities and more
This is a very exciting time to join our company. We are continuing to grow (70+ locations across North America), introducing new products, making technological investments, and implementing innovative marketing strategies.
We are also focused on our people -- our most important resource.
At Master Halco, we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.
Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and determination to succeed.
Responsibilities
· Partner with outside sales team to expand products and customer base.
· Collects market intelligence from customers regarding competitive situations, competitor pricing, market situations plus, and informs Branch Manager.
· Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
· Consult with clients/customers after sales to provide ongoing support.
· Prepares job order quotations based upon customer requests and information
· Communicate by phone or email with customers from time of order to time of shipment.
Qualifications
· High School graduate or equivalent work experience
· 1-3 years of customer service / sales experience
· Excellent phone and customer facing experience
· Strong communication skills (verbal & written)
· Computer literate and proficiency in MS applications (EXCEL required)
