Job Overview: As an Inside Sales Representative at M&M Home Remodeling Services, you will be responsible for generating sales leads, nurturing client relationships, and driving revenue growth through effective communication and strategic selling techniques. You will play a pivotal role in converting leads into satisfied customers by understanding their needs, providing tailored solutions, and delivering an exceptional sales experience.
Key Responsibilities: Lead Generation: Proactively identify and qualify potential leads through various channels, including inbound inquiries, outbound calls, email campaigns, and networking events. Client Consultation: Conduct thorough needs assessments to understand clients' goals, preferences, and budget constraints via phone or Zoom calls. Provide expert advice and recommend suitable remodeling solutions to meet their requirements. Sales Pitch: Develop persuasive sales pitches and presentations to showcase the benefits of M&M Home Remodeling Services. Articulate our value proposition effectively and address any concerns or objections raised by prospects. Relationship Building: Cultivate strong, long-lasting relationships with clients by demonstrating professionalism, integrity, and responsiveness at every interaction. Follow up on leads promptly and maintain regular communication throughout the sales process. Quota Achievement: Meet or exceed monthly and quarterly sales targets by converting leads into closed deals. Take ownership of the sales pipeline, prioritize opportunities, and drive the sales cycle to successful outcomes. Collaboration: Collaborate closely with the residential sales team to align sales efforts with promotional campaigns, target demographics, and market trends. Provide valuable insights and feedback to enhance lead generation strategies. Documentation: Maintain accurate records of sales activities, customer interactions, and pipeline status using CRM software. Prepare detailed sales reports, forecasts, and analyses to track performance metrics and identify areas for improvement. Qualifications: Previous experience in inside sales, preferably in the home remodeling or construction industry. Proven track record of achieving sales targets and driving revenue growth. Strong interpersonal skills with the ability to build rapport and trust with diverse clientele. Excellent communication skills, both verbal and written, with a keen attention to detail. Results-oriented mindset with a proactive approach to problem-solving and decision-making. Familiarity with CRM software and sales automation tools is a plus. If you're ready to take your sales career to the next level and help homeowners solve problems, we invite you to join the M&M Home Remodeling Services team. The next step is to complete our Culture Index Survey so we may be get to know you better.
About M&M Home Remodeling Services: M&M Home Remodeling Services is a full-service exterior home improvement contractor with over 47 years of experience in serving Chicagoland, Indianapolis, Madison, and Northwest Indiana. Our company culture is centered on providing exceptional customer service, quality products, competitive pricing, and making the home improvement process seamless for our clients. We have offices throughout Illinois and Indiana, with plans for further expansion. Recently, we acquired Sunset Ridge Exteriors in McFarland, Wisconsin, which is now a division of M&M Home Remodeling Services. M&M is now embarking on their next stage of growth - in July of 2023, Morgan Stanley Capital Partners made a significant investment to support M&M's future growth. At M&M, we value our employees and treat them like family. We believe that our success depends on the strengths, talents, and cohesiveness of our team. Therefore, we provide our team members with the tools, training, and support they need to achieve their personal and professional goals. We offer our employees a nurturing and welcoming environment, along with medical, dental, and vision insurance plans, paid holidays, corporate social investment volunteer opportunities, and recognition events and trips. We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all individuals regardless of their race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status, protected veteran status, or any other category protected under the law. All employment decisions are based on business needs, job requirements, and individual qualifications. We support an inclusive workplace where our employees can thrive based on their personal merit, qualifications, experience, ability, and job performance. If you're interested in joining our team, please visit our website at to learn more about working with us.
