Job Description
Job Description
About us
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for an
Image & Print Installation and Connectivity Specialist
to join our team. Les Olson Company does IT the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!
What you'll do:
We are looking to add an Image & Print Installation and Connectivity specialist to our team. This individual will be responsible for delivering, installing, connecting, and configuring Multi-Function Printers to our client's networks, as well as training customers on the operations of their newly-purchased equipment. This individual will be expected to carry out their role with a highly professional demeanor and careful attention to customer needs. This person will be expected to have basic IT and connectivity experience that will enable them to conduct the initial connection of our multifunction printers and copiers to customer networks, as well as address connectivity problems in machines that have already been installed. Other responsibilities will include:
Preparing equipment that is to be installed with all necessary software
Scheduling installations with customers and fellow installers
Train customers on how to operate equipment and accompanying software
Set up and maintain third party software / programs such as Printer Logic, FM Audit and Micas
Manage pickup of equipment that is being returned to Les Olson and catalog returned equipment
Perform demonstrations and answer pre-sales questions for potential customers
Research and stay up-to-date with the latest hardware and software offered by Les Olson
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer:
Paid Time Off
Sick Days
Paid Holidays
401k match + Pension
Full Medical, Dental & Vision + HSA
Mental health care coverage
Life Insurance
Local Volunteer Opportunities
Job Type:
Full-time, in-person
Schedule:
Monday - Friday 8:00AM - 5:00 PM With opportunity for occasional overtime
Visit our website: lesolson.com
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