Job Description and Duties This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week.
Are you an aspiring, hard-working, strategic thinker looking for an opportunity to advance your career?The Human Resources Office (HRO) within the Department of Human Resources (CalHR) is looking fora Human Resources Transactions Manager to join our team! The Transactions Unit works on a wide variety ofpersonnel and payroll related tasks to support represented, excluded, Career Executive Assignment(C.E.A.), and exempt staff across multiple customer departments. This is a great opportunity to gainbroad payroll and benefits experience while supervising a small team!
Under direction of the Staff Services Manager III (SSM III), the Staff Services Manager I (SSM I)is responsible for planning, organizing, directing, supervising, training, and evaluating a staff ofSenior Personnel Specialists responsible for the full range of personnel, payroll, and benefittransaction functions within the CalHR HRO. The HRO providespersonnel and payroll services for CalHR, State Personnel Board (SPB), GovernmentOperations Agency (GovOPS), Office of Digital Innovation (ODI), Cradle to Career (C2C), theLieutenant Governor's Office (LTG), and the California Citizens' Compensation Commission(CCCC). The SSM I must maintain cooperative working relationships with staff as well as otherdepartmental employees, must respond appropriately to difficult situations, must recognizeemotionally charged issues or problems, and must facilitate effective solutions. The incumbentwill demonstrate a commitment to provide quality service that is accurate, timely, and exceeds our customers' expectations. You will find additional information about the job in the .
Special Requirements You must submit a Statement of Qualifications (SOQ). You need to provide direct responses to each of the numbered items. You must include the numbered item followed by your response. Include specific examples of your education, training, and/or experience. Limit your SOQ to two (2) pages, single-spaced, twelve-point Arial font.
1. Describe a time when you were presented with a complex transaction issue. In your response,include a description of the issue, the steps you took to resolve it, and the outcome.
2. Describe your experience with developing and implementing procedures. In your response, includean example of how you streamlined a process to make it more efficient and customer oriented.
3. Describe your experience creating an inclusive work environment that values diverse viewpoints,fosters and promotes the development of staff, facilitates collaboration and teamwork, and supportsconstructive resolution of conflicts. Note: If you do not follow the instructions, you may not move forward in this recruitment. Cover letters and resumes do not take the place of the SOQ. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience as a supervisor, lead person and/or with training lower level staff and developing or revising training materials Experience developing, implementing, and/or streamlining personnel services processes including, but not limited to: onboarding and offboarding, retirement, timekeeping, benefits administration, etc. Experience in human resources-related work Experience working with control agencies: SPB, CalHR, SCO, CalPERS Experience analyzing situations and adopting effective course of action Experience with and ability to research, interpret, and apply Personnel State laws, rules, regulations, bargaining unit provisions, as well as departmental policies and procedures and develop or re vise policies and procedures Ability to work cooperatively with others Ability to exercise excellent judgment Ability to communicate effectively and professionally both orally and in writing when dealing with the public, employees, and staff at all levels of an organization Ability to motivate staff Ability to demonstrate a positive attitude and a commitment to provide quality service that is accurate, timely, and exceeds our customers' expectations Ability to create and promote an equitable and inclusive workplace where diversity is celebrated and valued Demonstrated ability to maintain confidentiality of sensitive personnel-related work Knowledge of and experience performing human resources functions, including payroll, time recording, and benefits Detail oriented and organized, with the ability to multi-task and handle shifting priorities Computer proficiency, including various software programs including Microsoft Office suite, SCO, and CalPERS Benefits Benefit information can be found on the CalHR website and the CalPERS website.
If you're passionate about business-changing experiences in an exciting, thriving state environment, CalHR is right for you. Join us at CalHR to provide human resources support to state departments. As you contribute your time, talent, and ideas, you'll see the impact you will make to thousands of state employees and fellow Californians.
We offer competitive, flexible opportunities: Hybrid telework Tax-advantaged savings and spending accounts Short-Term Disability Program available Employee Assistance Program Excellent health, dental and vision benefits for employee/employee's family 401k program Alternate Work Week Schedule options Ongoing training and development Convenient transportation options, including light-rail and pre-tax parking On-site ATM On-site Gym Shopping Nearby restaurants CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional Application Information When completing the State application, STD 678, you must include a description of the duties performed for each position held. You may not move forward in this recruitment if you write "See Resume."
Redact confidential information from all documents you submit for this position. Confidential information includes, but is not limited to: Social security number (CalCareers removes this from the first page of the State application, STD. 678, upon submission) Birthdate Student identification number Driver license number (unless required) Basis of eligibility Examination results LEAP status Marital status Age You can apply in one of three ways: Online (preferred), U.S. mail, parcel deliver or courier service, or In person We may fill additional positions from this recruitment. Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - If you are basing your eligibility on education, provide your unofficial transcripts. If you are using foreign transcripts, you must provide a transcript evaluation. The transcript evaluation must state the number of units to which the foreign course work is equal. You will need to submit official transcripts at the offer stage. If you are not basing your eligibility on education, do not provide your unofficial transcripts. Select Choose/Upload for the required document. Then select Bypass File. Statement of Qualifications - You must submit a Statement of Qualifications (SOQ). See the Special Requirements section for instructions.
