Introduction Dovre Canada Limited is pleased to offer the following opportunity: Human Resources Associate, located in Overland Park, KS.
This is a hybrid position 3 days in office, 2 days virtual.
This role is responsible for supporting employees, contingent labor, retirees, and potential employees through the employment life cycle. Members of this team serve as the first point of contact regarding program administration needs across a variety of business lines and global geographical regions. This role will utilize HCM tools and vendor platforms to perform functions related to employee records maintenance, benefit enrollment administration, pre-employment screening reviews, employment verifications, LOA administration and other functions as required.
Function Key Responsibilities:
Supports current, past and future labor force as it relates to HR services, company processes, policies, and benefits utilizing the case management and telephony tools.
Serve as a front-line agent for all HR inquiries, providing appropriate routing to Subject Matter Experts (SMEs) when needed.
Commits to data security and maintaining and protecting employee information including Personally Identifiable Information (PII) and Personal Health Information (PHI)
Administers benefits programs and ensures accurate and timely processing of enrollments, changes and terminations.
Updates employee records in PeopleSoft HCM tool.
Leverage process documentation and maintain updates as needed.
Escalates system usage issues to HR Systems team and partners to determine solution.
Cross-trains co-workers on shared duties.
Contributes to continuous improvement initiatives to enhance HR service delivery and efficiency.
Participates in special projects and initiatives as needed.
Requirements Preferred Qualifications:
1-2 years of Human Resources Experience
Education: Associate degree or equivalent experience.
Experience with systems such as PeopleSoft, Workday, SuccessFactors etc.
Understanding of company provided benefits plans, policies, procedures and guidelines.
Problem solving and analytical skills (Identify, analyze, research, evaluate, resolve)
Proficient knowledge in Microsoft Office products; including Excel for reporting and analysis
Ability to work collaboratively in a team environment
Ability to communicate effectively both in written communication and verbally
Ability to demonstrate sound documentation skills
Ability to maintain confidentiality
Superior customer service skills
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Offer Dovre Group is an equal opportunity employer. We encourage applications from anyone meeting the requirements for this position.
Information For more information about the position above or working for Dovre Group, please contact:
Jessica Ellis
360 Recruiter
