Description The Opportunity
Hyatt seeks a driven Regional Vice President of sales to join our Commercial Services team. In this role, you will be responsible and accountable for all commercial activity within your specific region. The RVP will represent their region at the appropriate industry forums and market events. Reporting to the VP of Commercial Services, the RVP Sales partners with the Regional VP of Operations to deliver the hotel P&Ls, and interacts with senior operations and corporate leaders, across Sales, Distribution, Marketing, Direct, social media, Revenue Management, and Market Intelligence. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests. Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include:
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally. The Role
A successful RVP Sales will:
•Develop the annual Commercial Budget (revenues, ADR, Occupancies) and Marketing/Sales plans presented to and approved by hotel owners.
•Develop the sales and marketing plans for all origin markets.
•Prepare weekly forecasts for their hotels, adjusting marketing and sales strategies to optimize performance.
•Prepare, review, and/or present weekly, Monthly, and Quarterly Commercial results to the owner groups, working with the necessary stakeholders to pull together these presentations, explaining the details (market environment, competitors, pricing, market penetration, etc.).
•Coordinate with the corporate commercial structure to get support and focus to the hotels in need from his/her region.
•Provide input to all Commercial projections and internal team communications for new builds, take-overs, and material renovations to a hotel.
•Conduct negotiations for their hotels in general with major accounts; represent the company in local tourist boards and major trade events. Coordinate industry and travel agent FAM trips to their hotels.
•Accountable for hiring, motivating, and leading the Commercial team members at each property, including distribution managers and Reservations staff.
•Accountable for the detailed business plan to deliver the annual budgets for each hotel in their region.
•Develop and implement pricing strategies and tactics for each source of business, in alignment with the corporate strategy and in conjunction with the Corporate VP of Revenue Management, Cluster Revenue Managers, and DOSs.
•Ensure all systems are fully maintained by the hotels within the region.
•Lead the Commercial hotel opening task force for all hotel openings, including control of the full commercial checklist.
•Lead the Commercial presentations at Owner monthly and Board meetings. Qualifications Experience Required:
•7-10 years of industry experience, with at least 5 years dedicated to sales or revenue management.
•Fluent English language skills.
•Knowledge and understanding of Sales, Revenue management, budgeting, inventory control, and forecasting.
•Experience managing multi-property models.
•Excellent Team Leadership and management of multi-cultural teams.
•Valid passport and ability to travel required Experience Preferred:
•Bachelor's degree required, master's degree preferred.
•Efficient with computer skills (Word, Excel, and PowerPoint, Revenue Management Software, and Reservations systems, including Envision, Salesforce.com, Lanyon RFP EzRMS, HBSi, Vertical booking, Rate Gain.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
