Hozpitality - Phone/Switchboard Operator

Job summary
Seeking a Full Time Service Phone OperatorExceptional service to hotel guestsTurn moments into memories for guests
Job seniority: entry level
Responsibilities
• Offer friendly, professional, and proactive guest service over the phone and through text messaging• Take ownership of each call, respond to requests, and answer questions• Handle and distribute faxes, voice messages, and written messages for guests• Promote hotel facilities and enhance guest's stay• Promote loyalty program
Requirements
• Service-focused personality• Previous experience in guest-service position preferred• Computer savvy with proficiency in Microsoft Office applications• Fluent in written, verbal, and comprehensive English• Ability to work well under pressure in a fast-paced environment• Valid authorization to work in the USA• Availability to work evenings, weekends, and holidays