We are eager to add a brilliant Hozpitality - Assistant Director of Operations (Rooms) - Hyatt Regency Phoenix to join our innovative team at Hyatt Hotels in Phoenix, AZ.
Growing your career as a Full Time Hozpitality - Assistant Director of Operations (Rooms) - Hyatt Regency Phoenix is a terrific opportunity to develop key skills.
If you are strong in time management, emotional intelligence and have the right work ethic for the job, then apply for the position of Hozpitality - Assistant Director of Operations (Rooms) - Hyatt Regency Phoenix at Hyatt Hotels today!
Description The Hotel
Located across the street from the Phoenix Convention Center, Hyatt Regency Phoenix places downtown Phoenix at your feet. We offer 693 reimagined rooms or suites, offering a new modern residential design and oversized windows viewing the surrounding mountains and cityscape. Not only will you be a part of a talented team, but you will also be part of a company that was one of Fortune's 100 Best Companies to Work For in 2023! The Role
This Assistant Director of Operations primarily oversees hotel services in Rooms operations, including front office, housekeeping, and security. Candidate must be able to maximize room revenues, control expenses, and drive the highest level of customer service.Other duties include analyzing rate variances, monitoring credit reports & maintaining close observation of daily house counts. As an Assistant Director of Operations, you would be expected to prepare revenue & occupancy forecasting & monitor labor expenses through schedule approval process. Duties include, but are not limited to: Responsible for short and long term planning and the management of the Hotel Operations. Develop and recommend the budget, marketing plans and objectives and manages within those approved plans. Experience supervising rooms departments. Developing standards and operating procedures. Hire, train, empower, coach and counsel, performance and salary reviews Oversee the payroll, reports, forecasts, inventory and budget for Rooms operations Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase guest and associate satisfaction Performing daily walk-through to ensure full compliance with all appropriate standards About The Hiring Process
We areexcited thatyou havechosen to express interest in joining Hyatt Hotels and Resorts.We willbe sure to take a look at your application and get back to you within a week of your submission . Thankyou for your patience while we do so. Qualifications Progressive hotel experience Service oriented style with professional presentations skills Proven leadership skills with Hyatt preferred Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear andconcise written and verbal communication skills Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills The Benefits & Perks Discounted employee meals in our employee dining hall
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (Full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition/Wellness reimbursement, up to $1,000 a year!
Our Values: Empathy Integrity Respect Inclusion Experimentation Wellbeing
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Benefits of working as a Hozpitality - Assistant Director of Operations (Rooms) - Hyatt Regency Phoenix in Phoenix, AZ:
? Unlimited Growth Potential
? Room for Advancement
? Generous Compensation
