We are looking for an influential Hozpitality - Assistant Banquet Manager to join our talented team at Marriott International in Kingsport, TN.
Growing your career as a Full Time Hozpitality - Assistant Banquet Manager is a fantastic opportunity to develop critical skills.
If you are strong in negotiation, cooperation and have the right vision for the job, then apply for the position of Hozpitality - Assistant Banquet Manager at Marriott International today!
Job Number ********
Job Category Event Management
Location MeadowView Conference Resort & Convention Center, 1901 Meadowview Parkway, Kingsport, Tennessee, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management JOB SUMMARY
Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories
• Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
• Maintains attendance log for banquet employees.
• Maintains and enforces established sanitation levels.
• Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
• Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
• Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
• Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
• Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
• Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits. Participating in and Assisting in Leading Banquet Teams
• Attends and participates in all pertinent meetings.
• Leads shifts and actively participates in the servicing of events.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Strives to improve service performance. Conducting Human Resources Activities
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees understand expectations and parameters.
• Observes service behaviors of employees and provides feedback to individuals.
• Reviews comment cards and guest satisfaction results with employees.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Benefits of working as a Hozpitality - Assistant Banquet Manager in Kingsport, TN:
? Learning opportunities
? Company offers career progression opportunities
? Leading Industry Pay
