Housing Services

Full job description CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
· S ervice · P rofessionalism · I ntegrity · R espect · I ndividual accountability · T rust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT . Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on April 15, 2024 .


PAY AND BENEFITS Annual Pay Range: $62,238.59 - $78,974.69
Hourly Pay Range: $31.917226 - $40.499840
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as a Management Analyst 1.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association.
Employees' Association (EA) Full Time Benefits
Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS We seek a highly motivated individual to fill the role of Housing Services Liaison for our Housing Services team within the Housing and Community Development Division (HCDD) and Housing Authority of Clackamas County (HACC).
In this dynamic role, you will be the primary point of contact, fostering relationships across various housing services teams within HCDD and external stakeholders. Drawing upon your in-depth knowledge of Coordinated Housing Access (CHA) and rental assistance programs policies and procedures, you will navigate complexities such as Homeless Management Information System (HMIS) reporting, Project Based Vouchers lease-ups, and supporting with landlord recruitment.
Your responsibilities include developing processes and guiding their implementation, ensuring effective communication and training on new housing programs and resources. You will conduct Quality Control reviews, generating insightful housing services data reports to identify performance issues and make informed recommendations for improvement.
Beyond these tasks, you will be pivotal in providing essential assistance with Landlord Services duties, and offering support and coverage for rent assistance teams when necessary. Your proactive approach will enable you to anticipate challenges and address them effectively, ensuring the seamless operation of our housing services.
In addition to your primary responsibilities, you will collaborate closely with the Housing Services Manager on administrative, management, and financial analyses. You will be instrumental in coordinating workflow, analyzing statistical data, and conducting cost-benefit analyses. Your ability to interpret policies, rules, regulations, and requirements from internal programs and outside agencies will maintain compliance and drive operational efficiency.
Furthermore, you will facilitate various meetings, representing management and ensuring effective team communication. Your role in coordinating, scheduling, and summarizing meetings will contribute significantly to the division's success.
Required Minimum Qualifications/ Transferrable Skills:* A minimum of three (3) years of related experience in housing assistance programs, social services, community development, or a related field that would provide the required knowledge and skills to perform the responsibilities of this position A minimum of one (1) year of experience with data analysis and reporting A minimum of one (1) year of experience interpreting and/or applying policies, regulations and requirements pertaining to human services or public benefits programs (i.e. public, subsidized or low-income housing programs, homeless programs, Veterans programs, Medicaid, Supplemental Nutrition Assistance Program, etc.) Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* The following preferred qualifications are NOT required to qualify. However, we may use them to help us identify the most qualified candidates:
Experience working with vulnerable populations including seniors, persons with disabilities and low income households; Lived experience in housing instability, homelessness, or other institutional marginalization and/or working with people experiencing homelessness; Experience, working with a HUD rental assistance program and/or Public Housing program; Proficiency in specialized software or tools commonly used in housing services, such as HMIS (Homeless Management Information System) software, GIS mapping tools, Yardi or other housing management databases; Proficiency in key concepts related to Equity, Diversity, and Inclusion, and commitment to leading with these values; Experience with data analysis and reporting; Proficient in interpreting policies, regulations, and requirements pertaining to housing programs, with comprehensive knowledge of program policies, regulations, and procedures; Possesses strong organizational, problem-solving, communication, and interpersonal skills; or Ability to work independently and as part of a team. For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to:
Assist Housing Services Manager in administrative, management, and financial analyses, including coordinating workflow, data analysis, and measuring program effectiveness. Develop, update, and revise policies and procedures to improve processes and ensure compliance. Coordinate, schedule and facilitate various meetings, representing management as needed. Analyze and recommend improvements to administrative office procedures and workflow processes. Track and share data across workgroups within the Housing and Community Development Division. Provide staff support for internal and external workgroups, including meeting coordination and report development. Plan and implement training for internal and external partners. Conduct Quality Control of Housing Assistance contracts and coordinate with landlords and staff for compliance. Lead special projects involving research, data analysis, budget projections, and coordination of information. Train, schedule, and may lead support staff, ensuring quality assurance compliance and participating in hiring. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
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ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.
Learn more about Clackamas County Social Services
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement : We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive. EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services. ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise. APPLICATION PROCESS Clackamas County only accepts online applications.
Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference
VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNIT Y Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS? James Callahan, Recruiter