YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
POSITION OVERVIEW: The Public Space Attendant is responsible for cleaning and maintaining all items and surfaces in designated areas, ensuring hotels standards of cleanliness.
QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Prefer 1-2 years experience in hospitality industry in similar position. Previous guest/customer relations training preferred. Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 125 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Knowledge of proper cleaning techniques, requirements, and use of equipment Knowledge of proper chemical handling Must be able to reach above head and shoulder height to perform job duties. RESPONSIBILITES: Use all chemicals in accordance with OSHA regulations and hotel requirements. Maintain public areas to include lobby, meeting space and restrooms. Ensure the public areas are clean and tidy. Be sure to report anything missing or in need of repair Ensure any areas assigned to you, e.g. (public restrooms, the fitness center, etc.) are kept stocked, clean and crisp. Provide a warm greeting and a smile with all the guests you encounter. Assist guests with questions that they may have or direct them to someone that can Assist with delivery of front desk requests as needed, i.e., rollaways, cribs, towels, etc. Assist with keeping storage room stocked. Monitor pool and fitness area. Remove dirty towels and re-stock towels if needed. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
WORK ENVIROMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.
