Job summary
Maintains the hotel and hotel rooms in a guest ready state.Performs a wide variety of cleaning tasks in the hotel including cleaning guest rooms and public spaces.Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift.
Job seniority: entry level
Responsibilities
• Works closely with the General Manager and the Head Room Attendant to clean each room and hotel public spaces to brand standards ensuring guest readiness.• Maintains an orderly cart utilizing the detailed Cart Program.• Cleans rooms, hallways, lobbies, restrooms, corridors, elevators, stairways so that health standards are met, and the property is clean to WoodSpring standards.• Replaces soiled linen and towels, disinfects bathroom surfaces, dusts or wipes down all surfaces, sweeps and mops all floors.• Observes precautions required to protect hotel and guests, immediately reports any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the General Manager.• Notifies General Manager of any maintenance issues.• Notifies General Manager of leftover guest belongings and bags and tags the items.• Keep storage areas and carts well-stocked, clean, and organized.• Washes and folds laundry.• Other duties as assigned by General Manager
Requirements
• Listens well and follows instructions.• Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.• Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.• Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.• Hotel/Apartment/Cleaning Experience.• Physical ability to lift up to 50 lbs and perform continuous standing, walking, pushing, pulling, reaching, moving about, and lifting furniture/furnishings.• Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust.
Key Skills Needed
• Quality Inspection process.• Room Ready Inspection Experience.• Blood Borne Pathogen Certification preferred.• Hotel/Apartment/Cleaning Experience.• OSHA Certified preferred.