Job summary
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotelServicing guest rooms daily in accordance with hotel proceduresStocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures
Job seniority: entry level
Responsibilities
• Approach all encounters with guests and employees in a friendly service-oriented manner• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling• Maintain high standards of personal appearance and grooming• Comply at all times with Aimbridge Hospitality standards and regulations• Thoroughly clean and restock the required number of guest rooms per shift• Complete all pre-cleaning duties• Remove all trash and dirty linen from guest rooms• Perform other tasks/jobs as assigned by the supervisor or manager• May be required to disassemble furniture or items in the guest room to conduct deep cleaning• Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture or rehanging closed slide doors
Requirements
• High School diploma or equivalent and/or experience in a hotel or a related field preferred• Strong attention to detail• Ability to communicate effectively with guests and team members verbally or in written form• Must be able to convey information and ideas clearly• Must be able to evaluate and select among alternative courses of action quickly and accurately• Must work well in stressful high-pressure situations• Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares• Esta posición requiere altos niveles de atención al detalle• Habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita• Comunicar las informaciones e ideas en forma clara• Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción• Desempeñarse correctamente aun cuando haya sobrecarga de trabajo