As an Hourly Shift Manager at Central BBQ in Nashville, you will play a vital role in ensuring the smooth operation of our establishment during designated shifts. You will be responsible for overseeing the team members, maintaining quality standards, and providing excellent customer service. The ideal candidate should have prior experience in the restaurant industry, strong leadership skills, and a passion for delivering exceptional dining experiences.
Responsibilities:
Supervise and coordinate the activities of team members during designated shifts to ensure efficient operations. Ensure that all guests receive prompt, courteous, and professional service. Train, coach, and motivate team members to uphold high standards of food quality, cleanliness, and customer service. Assist in scheduling and assigning duties to team members based on business needs and labor budget. Monitor inventory levels and place orders for supplies as needed. Enforce food safety and sanitation standards to maintain a clean and safe working environment. Handle customer inquiries, concerns, and complaints in a timely and professional manner. Collaborate with management to develop strategies for improving overall restaurant performance. Conduct regular inspections of equipment and facilities to ensure compliance with health and safety regulations. Perform opening and closing duties as required, including cash handling and reconciling sales reports. Requirements:
High school diploma or equivalent; college degree preferred. Previous experience in the restaurant industry, preferably in a supervisory or management role. Strong leadership skills with the ability to effectively motivate and coach team members. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills and proficiency in using POS systems and computer software. Knowledge of food safety and sanitation regulations. Flexibility to work evenings, weekends, and holidays as needed. Must be able to lift and carry up to 50 pounds and stand for extended periods. A passion for providing exceptional customer service and creating memorable dining experiences. This job description outlines the key responsibilities and qualifications required for the Hourly Shift Manager position at Central BBQ in Nashville. We offer competitive hourly wages, opportunities for advancement, and a positive work environment dedicated to excellence in hospitality. If you have the skills and enthusiasm to excel in this role, we encourage you to apply and become part of our dynamic team.
