We are on the lookout for a hardworking Hotel Front Desk Clerk to join our vibrant team at LaQuinta Inn & Suites Florence Cincinnati Airport in Florence, KY.
Growing your career as a Full Time Hotel Front Desk Clerk is a great opportunity to develop productive skills.
If you are strong in project management, teamwork and have the right mindset for the job, then apply for the position of Hotel Front Desk Clerk at LaQuinta Inn & Suites Florence Cincinnati Airport today!
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Responsibilities:Connect with the housekeeping department to ensure guest accommodations are readyGeneral bookkeeping: ensure all hotel guest account information is accurate and up-to-dateGreet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card informationAnswer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requestsField customer complaints when necessaryQualifications:At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredWell-versed in taking telephone calls and handling stressful situationsDisplays impeccable interpersonal, time management, organizational skills, and customer service skillsHas previous experience or working knowledge of Microsoft Office and reservation management systemsMust have graduated high school, received a GED or equivalentAbout Company:Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Benefits of working as a Hotel Front Desk Clerk in Florence, KY:
? Learning opportunities
? Company offers career progression opportunities
? Competitive salary
