T he beautiful, newly renovated Hilton Vancouver Washington is nestled in the heart of downtown Vancouver and just steps away from the Vancouver Waterfront! It boasts 30,000 Square feet of versatile meeting space and 226 guest rooms. We are looking for our next Host/Hostess to join the amazing Food & Beverage team. Do you 6+ months of customer service experience and want to gain hospitality skills to grow your career? Apply today!
Shift Pattern: Open availability for evening shifts (typically 430p-10p), weekend/holiday availability required
Hourly Rate: $19.78 per hour
What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs Seat guests and manage the seating chart Monitor restaurant activity to determine seating and dining flow Perform opening and closing duties, as needed Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu Respond to guest inquiries and requests in a timely, friendly and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The hourly rate is $19.78 (based on applicable and specialized experience and location).
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World .We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
• Medical Insurance Coverage – for you and your family.
• Vision, dental, life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO) – you can accrue up to 168 hours of PTO in your first year of employment
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning,
digital literacy, professional certificates and more
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay
Other Compensation • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Employee referral program – refer someone for employment, receive $400 after they complete 60 days of employment
• Complimentary meal in the cafeteria while on shift
• Complimentary parking
