Are you a hospitality enthusiast with a knack for providing exceptional service Heres an exciting opportunity for you! Were seeking Remote Hospitality Professionals to join our team. In this role youll have the chance to leverage your hospitality expertise to deliver topnotch service to clients from the comfort of your own home.
As a Remote Hospitality Professional youll play a crucial role in ensuring the satisfaction and comfort of our clients. Whether its assisting with travel bookings managing reservations or providing personalized recommendations youll be the friendly voice and expert advisor guiding clients through their hospitality experiences.
This position offers a commissionbased structure providing you with the opportunity to earn based on your performance and dedication. With uncapped earning potential youll be rewarded for your ability to exceed client expectations and enhance their hospitality experiences.
Requirements Assist clients with their hospitality needs including booking accommodation making restaurant reservations and arranging transportation services.
Provide personalized recommendations and advice to clients based on their preferences interests and budget.
Communicate with clients via phone email and online chat to address inquiries resolve issues and ensure a seamless booking process.
Coordinate with hospitality vendors and suppliers to secure reservations negotiate rates and confirm bookings for clients.
Stay updated on hospitality trends industry developments and destinationspecific information to provide accurate and uptodate guidance to clients.
Maintain detailed records of client interactions preferences and booking details to ensure personalized service and followup.
Handle payment processing invoicing and billing procedures in accordance with company policies and procedures.
Collaborate with team members to optimize workflows improve efficiency and enhance the overall customer experience.
Benefits Flexibility: As a remote worker you have the flexibility to set your own schedule and work from anywhere with an internet connection. This flexibility allows you to maintain a better worklife balance and accommodate personal commitments.
Unlimited earning potential: Since the position is often commissionbased your earning potential is unlimited. The more clients you assist and the more successful their trips are the higher your commission earnings can be.
Opportunity to indulge in your passion for travel: As a travel assistant youll have the opportunity to immerse yourself in the world of travel exploring different destinations cultures and experiences through research and planning. Your job involves turning clients travel dreams into reality allowing you to share your passion with others.
Perks: Take advantage of all the perks we offer!
1. Previous experience in a customer service role, preferably in the travel industry. 2. Excellent communication skills, both verbal and written. 3. Strong attention to detail and ability to multitask in a fast-paced environment. 4. Proficiency with computer systems and online booking platforms. 5. Ability to work independently and prioritize tasks effectively. 6. Flexibility to work non-traditional hours, including evenings and weekends, as needed. 7. Knowledge of geography, airlines, hotels, and travel destinations preferred. 8. High school diploma or equivalent; additional education or certification in travel and tourism is preferred but not required.
