Passionate, driven people dedicated to making a difference in healthcare.
SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results.
Job Summary This position is responsible for generating, process, and distributing invoices based on supplies utilized and/or services rendered. Works with our healthcare customers to ensure that purchase orders are being issued as needed and to minimize interruptions in the approval and payment processes. This is a remote opportunity; candidates must be available to work Central Standard hours.
Evaluate and accurately process charges submitted by our clinical staff on a daily basis.
Build a good rapport with our internal staff and external customers.
Obtain purchase order numbers from hospital contacts as required by our customers
Secure timely payment (based on our contractual terms).
Generate invoices and credit memos as appropriate.
Research and resolve any disputes related to services/products provided.
Contact customers via telephone, e-mail and/or mail to resolve past due balances.
Provide detailed documentation of collection efforts on a monthly basis and as requested.
Represent SpecialtyCare with the highest level of professionalism by providing our clients with exceptional customer service.
Live the SpecialtyCare Values – Integrity, Teamwork, Care & Improvement.
Perform other duties as assigned.
Requirements High school diploma, or GED required
Experience: None required
Experience working with PeopleSoft, preferred
Equivalent combination of education and experience, acceptable
Knowledge & Skill Good understanding of debits and credits and the billing process.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Accuracy – Ability to perform work accurately and thoroughly.
Analytical Skills – Ability to use thinking and reasoning to solve a problem.
Communication, Oral – Ability to communicate effectively with others using spoken word.
Communication, Written – Ability to communicate in writing clearly and concisely.
Conceptual Thinking – Ability to think in terms of abstract ideas.
Conflict Resolution – Ability to deal with others in an antagonistic situation.
Customer Oriented – Ability to take care of the customers' needs while following company procedures.
Decision Making – Ability to make critical decisions while following company procedures.
Detail Oriented – Ability to pay attention to the minute details of a project or task.
Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
Innovative – Ability to look beyond the standard solutions.
Interpersonal – Ability to get along well with a variety of personalities and individuals.
Judgment – The ability to formulate a sound decision using the available information.
Organized – Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
Self Motivated – Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
Systems Analysis – Ability to determine how a system should work and how changes in condition, operations and the environment will affect outcomes.
Tactful – Ability to show consideration for and maintain good relations with others.
Working Under Pressure – Ability to complete assigned tasks under stressful situations.
Computer Skills – Proficient with a computer and good knowledge and understanding of MS office programs including excel, word, and outlook. Experience working with PeopleSoft is helpful.
Office Equipment – Proficient with general office equipment.
The Successful Candidate The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued:
Ability to work collaboratively with a wide variety of individuals and personalities.
Conscious of the needs of internal customers with the ability to partner with internal stakeholders to provide timely updates.
Likes to work in a fast paced, highly collaborative environment with the ability to manage competing priorities.
Lives the SpecialtyCare Values – Integrity, Teamwork, Care, and Improvement.
Pay Estimate: $15.43 - $23.89 / hour (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
Other compensation: Referral bonus, quarterly team bonus
Benefits: Medical, dental, vision, Rx, telehealth, wellness rewards, FSA, HAS, short-term disability, long-term disability, life insurance, 401k, paid time off, professional development funds, professional membership reimbursement, tuition reimbursement program, adoption assistance, life assistance program, wholesale club membership
Anticipated close date: 6/1/2024
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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