About Us:
We are a leading mobile application builder dedicated to simplifying the app creation process for individuals and organizations worldwide. Our platform empowers users to design custom apps effortlessly, regardless of their technical background.
Thousands of organizations, spanning events, universities, corporate trainings, and more, rely on our platform to streamline operations, foster connections, and enhance experiences both in-person and virtually. At our core, we're driven by a passion for empowering individuals of all skill levels to craft intuitive and engaging mobile apps while fostering a culture of balance, collaboration, and enjoyment.
About the Role:
We're currently seeking a talented Higher Education Sales Strategist to join our team. In this role, you'll leverage your expertise in educational sales to drive renewals, upsells, and innovative strategies within our Higher Education customer base. Working closely with strategic accounts, you'll ensure a seamless renewal process, identify growth opportunities, and execute sales initiatives to enhance performance across the board.
As part of our collaborative team, you'll play a key role in shaping the renewals function, defining responsibilities, and refining processes. Success in this position hinges on your ability to effectively communicate the value of our platform, cultivate strong client relationships, identify upsell opportunities, and manage a portfolio of accounts to minimize churn. We're looking for someone who not only understands the intricacies of the higher education sector but also thrives on strategic problem-solving and client engagement.
What You'll Achieve:
Within 3 Months:
Manage renewals and upsells for a portfolio of customers, collaborating with Customer Success and Sales teams.
Gain insights into leveraging our platform to address diverse business needs.
Meet and exceed renewal and upsell quotas on a quarterly basis.
Analyze usage metrics to optimize customer experience and product adoption.
Within 6 Months:
Develop a comprehensive success plan to drive organizational adoption and expansion.
Share best practices with clients to maximize subscription value.
Collaborate with product management to address customer needs and enhance solutions.
Initiate outbound techniques to expand our impact across institutions.
Within 12 Months:
Implement process improvements to scale operations effectively.
Lead strategic initiatives to enhance overall performance within the Higher Education segment.
Prioritize accounts with the highest growth potential and drive portfolio success.
Contribute to the professional development of team members and foster a culture of continuous improvement.
Ideal Candidate Qualifications:
3+ years of account management or sales experience in a technology-driven environment.
Proven track record in developing strategies for technology adoption within Higher Education (experience in Student Affairs preferred).
Familiarity with Higher Education operations and dynamics.
Strong project management skills with the ability to drive initiatives from conception to completion.
Excellent time management and prioritization abilities.
Proficiency in CRM and Customer Success platforms.
Confident in delivering informative and compelling virtual demonstrations.
Perks:
Comprehensive benefits package including medical, dental, and vision coverage.
Short-term and long-term disability benefits.
Unlimited vacation time.
401k program with matching benefits.
Stock options.
A supportive company culture focused on balance, community, and mutual success.
MacBook and accessories for remote work.
Flexibility to work from our downtown Raleigh, North Carolina office or fully remote.
Equal Opportunity Employer:
We are committed to fostering an inclusive work environment that celebrates diversity and promotes equality. We value the contributions of individuals from all backgrounds and are dedicated to creating opportunities for everyone to thrive. We do not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other protected class.
If you're passionate about making a difference and want to join a dynamic team dedicated to innovation and excellence, we'd love to hear from you. Please submit your cover letter and resume to [email address].
Compensation:
The estimated salary range for this role is $75,000 - $90,000 annually, with a variable component of $20,000 - $40,000.
Employment Type: Full-Time
Salary: $ 75,000.00 90,000.00 Per Year
