Help Desk Operator

ApplyLogic  is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. 
We have an immediate (on-site)Help Desk Operator  position in Clinton, TN . If you join our team in this role, you will provide tier I technical
assistance to end users by performing problem diagnosis and guidance through step-by-step solutions. You must be able to support a 24/7/365 service desk.
Required Knowledge and Experience: High School Diploma. 0-2 years related experience. Ability to troubleshoot the following types of technical issues in accordance with operating instructions: equipment, software, hardware, and  network malfunctions. Provide diagnosis, resolution, and/or escalate technical issues in accordance with operating instructions. Preferred Education, Skills, Experience: Strong background utilizing MS Office Products. Excels in multi-tasking. Working knowledge of IT infrastructure/hardware. Exceptional communication skills Clearance:
Must be able to obtain favorable Entry on Duty (EOD) clearance which includes an extensive government background investigation into the following areas: Criminal history Financial status Known associates Work history Medical releas