Head Of Hr Bpo

Job Description: Head of HR (BPO) Job Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy Manage the recruitment and selection process including sourcing and interviewing candidates Oversee employee relations including handling grievances and disciplinaries Coordinate performance management and appraisal systems Ensure compliance with labor regulations and company policies Lead and manage a team of HR professionals Essential Qualifications: Bachelor's degree in Human Resources or related field Proven experience as an HR manager or similar role Knowledge of HR functions and best practices Excellent communication and interpersonal skills Strong organizational and leadership abilities Desired Experience: 5 years of experience in a similar leadership role within a BPO industry Experience in developing and implementing HR strategies Experience in managing recruitment and performance appraisal processes