We are in need of a diligent Guest Experience Liaison (Bell Person) to join our fast-paced team at The Joseph, a Luxury Collection Hotel, Nashville in Nashville, TN.
Growing your career as a Full Time Guest Experience Liaison (Bell Person) is an exceptional opportunity to develop valuable skills.
If you are strong in cooperation, presentation and have the right drive for the job, then apply for the position of Guest Experience Liaison (Bell Person) at The Joseph, a Luxury Collection Hotel, Nashville today!
WHO YOU AREYou love being the person others can rely on. You are the first and lasting impression for our decisive and discerning world travelers. You are the first one to greet them as they arrive and enter our intimate lobby/ living room. Guests feel like you are always one step ahead because what they need is done before they even can ask, going the extra mile comes naturally. You like to stay busy, and when guest traffic slows, you always find other work to be done. Professional, pleasant and approachable, you take pride in a well-groomed appearance while working in an experiential luxury environment. You have worked in a luxury hotel as a concierge, bellperson or doorperson previously.WHAT YOU DOAs the Guest Experience Liaison, you welcome every guest to the hotel with a smile, and as an ambassador of the hotel, you make sure they are taken care of with a sense of urgency. Arranging transportation, delivering on requests, making reservations and maintaining an inviting presence are what you do best. Upon arrival, you provide a detailed orientation of the hotel including hotel artwork, outlets, amenities, and guest room. You are the personal liaison between the guest and the hotel to ensure that all guest's expectations are met and exceeded such as restaurant reservations, laundry, shoeshine etc. You assist the concierge in handling mail and facsimiles and providing guests with information regarding hotel facilities and local attractions. Holding conversations and building lasting connections are all part of your day to day.WHERE YOU WORKThe Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 22,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.WHY YOU'RE HEREWhy do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.Availability RequirementsFull-time, Days, Evenings, Open AvailabilityBenefits* Medical/Dental/Vision* 401KPaid Time OffFree Meals during workDiscounted room benefitsFree parkingWe are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
Benefits of working as a Guest Experience Liaison (Bell Person) in Nashville, TN:
? Company offers great benefits
? Professional Development Opportunities
? Attractive packageCompetitive Pay
