Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Job DescriptionRole SummaryReporting to the Global Partner Leader (GPL). This role will focus on helping ServiceNow achieve growth objectives – NNACV growth and sourced revenue goals for our strategic partnership with DXC. This is a strategic role, with high visibility. The Global Partner Manager (GPM) will support the GPL in building and executing our 360-degree strategy and relationship with DXC to achieve targets and goals and ensure alignment on the global partner strategy across all stakeholders. Assist in the development and execution of strategic joint go-to-market business plan(s) that drive all aspects of partner portfolio results including executive briefings, enablement, certification plans, offering & solution development, partner marketing, and demand generation. Support the regional activation and execution of business plans and provide oversite of operating and sales plans, ensuring regional and global alignment, execution, and partner ratification.In this role, you will:Co-ordinate sales planning activities with key stakeholders including Sales Plays, Routes to Market, targets, metrics and reportingBuild trusted, effective working relationships with stakeholders and executives and regularly deliver presentations on ServiceNow value proposition, and go-to-market playsIdentify, recruit, and onboard new groups and teams within existing partner through prioritized relationship and business development activities, and by acting as a ServiceNow evangelist with the partnerDrive governance with clear cadences, reporting and actions to drive successResponsible for ensuring Partner Program success including tracking and overseeing actionsCollaborate with cross functional teams to deliver exceptional partner experience, e.g., Sales Ops, Partner Enablement, Partner AccelerationCollaborate with partner marketing lead to develop necessary marketing content in line with the marketing strategy set by the GPL, for internal and external communications– e.g., educational marketing content to increase awareness of ServiceNow and external communications in the market – e.g., joint webinars, press releasesContinually assess, clarify, and validate the effectiveness of chosen routes to marketManage onboarding activities for both ServiceNow and Partner resources to ensure a quick and organized learning and execution pathQualificationsTo be successful in this role, we need someone who has:5 years of experience in sales, business development, management consulting, or partnership management (preferably for a SaaS company)The ideal candidate also understands deal structure and deal flowProfessional presence, with experience and comfort delivering presentations to and building relationships with C-level executivesAbility to navigate large organizations and build champions, externally within partner firms and internally across the partner organization, sales, marketing, and customer outcomesCompetitive sales and business development mentality; eagerness to reach sales quota targets and achieve partner objectivesStrong program management skills, ability to coordinate across numerous priorities and initiatives to ensure virtual teams (internal and external) are aligned and accountable to delivering results.Proficiency in PowerPoint for presentation development and in Excel for reporting and analysisAdditional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.Work personasWork personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.Required in OfficeA required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.FlexibleA flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.RemoteA remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.
