General Manager

Job summary
The Restaurant General Manager ensures compliance with company standards in all areas of operationResponsible for directing the daily operations of a restaurantResponsible for ensuring profitability of the restaurant
Job seniority: mid-to-senior level
Responsibilities
• Ensuring 100% satisfaction for all LJS guests• Solving customer concerns immediately• Leading team in collecting and acting upon Voice of the Customer (VOC) feedback• Motivating Team Members to perform at or above expected performance levels• Ensuring staffing levels meet guest service requirements• Treating all Team Members with respect and fostering teamwork and accountability• Accountable for positive engagement at every guest encounter• Ensuring proper storage, handling, preparation, and presentation of ingredients and menu items• Positively impacting profitability by managing product projections and waste• Maintaining a clean, safe, and comfortable environment for guests and Team Members
Requirements
• Must be 18 years of age or older• High School Diploma or Equivalent• Minimum of 6 months experience as an Assistant Manager or 1 year of restaurant management experience• Must have reliable transportation and the ability to work nights and weekends• Value customer service and hold the ability to positively impact guests' experience• Work well in a fast-paced environment• Practice high quality food and cleanliness standards• Bring an upbeat energy and positive attitude to the team• Has a commitment to timeliness and a sense of urgency• Ability to read and interpret instructions• Ability to solve practical problems