General Manager - Germain Volkswagen of Westerville
Germain Automotive Partnership consists of state-of-the-art Sales, Service and Insurance facilities in Ohio, Florida, and Michigan. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service repeatedly. Germain Automotive Partnership is privately held and a well-respected dealership group.
General Manager assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's break-even data.
General Manager – Roles and Responsibilities
Hires, trains, and motivates all dealership department managers.
Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
Plans dealership operations for the coming year and submits to the leadership for approval.
Meets with the controller/office manager monthly to review departmental forecasts for consistency with the annual forecast.
Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
Provides leadership with accurate weekly reports on the financial condition of the dealership.
Ensures that the monthly financial statement is complete, accurate and submitted on time.
Develops and maintains a good working relationship with lending institutions.
Communicates management policies and procedures to all employees and ensures that they are understood and followed.
Provides enthusiastic leadership to help shape employees' attitudes and build morale.
Holds regularly scheduled managers' meetings to ensure that every department is operating efficiently and profitably.
Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
Reviews and approves compensation plans for all employees.
Addresses customer complaints to ensure a high level of customer satisfaction
Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
Establishes procedures for quick disposal of over-aged vehicles.
Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).
Approves all sales incentives in writing before submitting them to the office.
Creates systems that ensure ongoing sales training, including weekly sales meetings.
General Manager- Automotive
Qualifications
Successful candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Four to ten years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze and interpret financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to read, analyze and interpret the most complex documents.
Ability to work with mathematical concepts such as probability and statistical.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to deal with a variety of abstract and concrete variables.
Must be able to pass a background check.
Valid Driver's License
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT
Germain Automotive Partnership is proud to offer the following benefits for our employees:
Medical Insurance
Vision Insurance
401K after 30 days of employment
Life Insurance
Short and Long-term Disability Insurance
Paid time off
Employee Discounts
State of the art technology
Germain Automotive Partnership is an Equal Opportunity Employer and does not discriminate against applicants or employees for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
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