The Gemology Associate at The RealReal supports the Fine Jewelry and Watch department through advanced gemological testing of colored gemstones with Raman spectroscopy, gemology specific quality control and helping to maintain and organize TRR owned training materials. They are responsible for providing in the moment gem testing and feedback, creating a safe space and building confidence in the team. In their day to day interactions they must echo The RealReal’s values and standards. Counseling on content, best practices, and diamond and colored stones specific needs; the role demands inventive problem solving and excellent interpersonal skills.
You are a collaborator and passionate person who identifies opportunities and strives for business success. You have basic colored stone knowledge and experience with advanced gem testing equipment and application. This role will report to the Expert Gemologist. Key partners include: Pricing and Authentication Gemology Team, Fine Jewelry & Watch Production, and Pricing and Authentication Jewelry Team.
What You Get To Do Every Day
Be a crucial part of the inbound pipeline by testing gemstones with Raman spectroscopy prior to product assortment and distribution Perform high volume QC and maintain daily metrics
Support and develop FJW Specialist new hires during ramp-up period
Collect and report data in partnership with the Pricing and Authentication Gemology Team to provide detailed feedback and propose trainings to the Production Management team
Support and assist processing gemological inquiries and maintain metrics
Uphold accuracy, consistency and quality of: standards and methodologies, gem identification through Raman spectroscopy, weight estimation QC, performance metrics and system information
Support in facilitating in the moment trainings when giving QC feedback
Ensure all laboratories are equipped with necessary and functioning tools, including performing regular maintenance and calibration
Organizing and maintaining internal database of TRR owned training materials
Participate in data image collection
What You Bring To The Role
Minimum Requirements:
Experience using Raman spectroscopy
Baseline knowledge of gemstones and some minerals; degree in mineralogy or geology a plus
GIA Graduate Gemologist diploma or equivalent (not required, but a plus)
Fluency in GIA grading standards for diamonds, colored stones and pearls
Diamond and colored stone weight estimation know-how and proficiency
The ability to prioritize multiple time-sensitive tasks and/or escalate issues
The skills to work effectively and collaboratively in teams and cross-functionally to meet shared goals and
deadlines
Attention to detail, strong organizational and communication skills, geared towards large groups
Solid analytical skills
The ability to prove in person feedback
Compensation | Benefits | Perks
Employee Stock Purchase Plan (purchase stock at discounted rates)
401K (with company matching up to $1000)
Medical, Dental & Vision Insurance
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
The expected hourly rate for this role is $30.00 - $30.00 . To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
GHR8949#LI-NC10#LI-Onsite
