Job Summary:Jim Norton Chevrolet, a leading dealership in Broken Arrow, Oklahoma, is seeking a highly motivated and customer-centric individual for the position of Full Time Receptionist. This individual will be responsible for providing exceptional customer service and administrative support to our dealership. The successful candidate will have prior experience in a similar role and a passion for the auto industry.Compensation & Benefits:This is a full-time, salary administrative position with a compensation range of $15 to $19 per hour, paid semi-monthly. As a valued member of our team, you will also be eligible for a comprehensive benefits package, including health insurance, retirement plans, paid time off, and employee discounts on dealership services and products.Responsibilities:Greet and welcome customers, determine the purpose of their visit, and direct them to the appropriate department or personnelAnswer and route incoming phone calls, take messages, and provide basic information to callersMaintain a clean and organized reception areaAssist with various administrative tasks, such as filing, data entry, and preparing reportsManage the dealership's appointment scheduling system and assist with confirming appointmentsProcess customer payments and maintain accurate records of financial transactionsCoordinate with other departments to ensure smooth and efficient operationsAssist in handling inquiries and complaints from customers, escalating as needed to managementStay up-to-date on dealership promotions, products, and services to provide accurate information to customersOther duties as assigned by managementRequirements:High school diploma or equivalentPrior experience in a similar role, preferably in the auto industryExcellent communication and interpersonal skillsStrong organizational and time-management skillsProficiency in Microsoft Office and general computer skillsAbility to work in a fast-paced environment and multitask effectivelyMust be punctual and reliableMust have a professional appearance and demeanorBilingual (English/Spanish) is a plus, but not requiredEEOC Statement:At Jim Norton Chevrolet, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
