Summary C&B Piping is a family-owned company that has been based in Leeds, AL since 1999. Over the years, C&B has established itself as an industry leader in the ductile iron pipe fabrication industry. The success C&B has experienced over the years is a direct result of its unwavering commitment to exceeding the expectations of its customers. This commitment to its customers will lead C&B to continued success well into the future.
To keep this commitment, C&B Piping must have team members that share this commitment to making customers happy.
To be successful the Front Office Assistant/ Receptionist must:
Report to work every scheduled workday and give their best effort to do quality work and show pride in a job well done. Greet all visitors, whether calling in to the office or personally visiting, with kindness and a service mentality. Maintain an organized front desk area free of clutter. Understand the need to be flexible to do whatever tasks need to be done to meet customer needs. Responsibilities and Duties: The Front Office Assistant/ Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, distributing mail, flow of correspondence, requisition of supplies as well as additional clerical duties.
Specific tasks include:
Greet and direct visitors to the company, both in person and via telephone. Take and distribute messages for individuals throughout the Leeds facility. Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. Receive, sort and forward incoming mail. Maintain and route publications. Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.) Assist in the ordering, receiving, stocking and distribution of office supplies. Assist with other related clerical duties such as photocopying, faxing, filing and collating. File paperwork as required. Qualifications and Skills :
The ideal candidate will be one who is organized, friendly, punctual, flexible, and thoroughly professional and have:
Expert communication skills. Demonstrated ability to work as part of a team and collaborate with coworkers. Commitment to providing excellent customer service to all individuals including customers, visitors, and coworkers. Technical proficiency in a variety of common administrative tasks. .
Experience:
Microsoft Office: 1 year (Required) Data Entry: 1 year (Preferred) Office Assistant: 1 year (Required) Multi-Line Phone System: 1 year (Required) Invoicing: 1 year (Preferred) Customer Service: 2 years (Required) Education:
High school or equivalent (Required) Benefits :
Medical insurance including prescription coverage Dental insurance Vision insurance Flexible Spending Account (FSA) Basic Life insurance provided at no cost to the team member Voluntary life insurance available for the employee, employee's spouse, and the employee's children 401(k)401(k) matching Vacation and Holiday Paid Time Off Employee Assistance Program (EAP) Shift :
Scheduled workdays are 8:00am to 5:00pm Monday through Friday, however must be flexible and willing to work beyond these hours to meet the needs of our customers when needed.
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