Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at? OakViewGroup.com , and follow OVG on? Facebook ,? Instagram ,? Twitter , and? LinkedIn .
A front of house server is the face of a restaurant, responsible for providing excellent customer service and ensuring a positive dining experience for guests. They take orders, serve food and beverages, and address any customer inquiries or concerns promptly and courteously. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
This role will pay a daily wage of $300.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
end 12/31/2024
Greet guests warmly upon arrival and escort them to their tables. Present menus, provide recommendations, and take accurate food and beverage orders. Relay orders to the kitchen and bar staff and ensure timely delivery of meals and drinks. Check back with guests to ensure satisfaction with their meals and address any concerns. Monitor and anticipate guests' needs, such as refilling drinks or providing additional condiments. Process payments accurately and efficiently using POS systems. Collaborate with kitchen and bar staff to ensure smooth service flow and resolve any issues. Maintain cleanliness and organization of the dining area, including clearing tables and resetting them for new guests. Assist in opening and closing duties, such as setting up tables, restocking supplies, and cleaning. Uphold restaurant policies and procedures, including health and safety regulations and service standards. Previous experience as a server or in customer service roles preferred. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members. Strong multitasking abilities and the capacity to work efficiently in a high-pressure environment. Knowledge of menu items, including ingredients and preparation methods, to provide accurate information and recommendations to guests. Ability to handle cash and process payments accurately. Flexibility to work evenings, weekends, and holidays as required by the restaurant's schedule. Positive attitude and willingness to go above and beyond to ensure guest satisfaction. Ability to stand and walk for extended periods and lift trays or other items weighing up to 25 pounds. Familiarity with POS systems and basic computer skills. High school diploma or equivalent; additional training or certification in hospitality is a plus. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
