Front Of House Manager

Job OverviewFOH Manager - Job description $70k base pay
- COGS, revenue and labor based Bonuses apply
- Opportunity to grow into GM as the business grows
This person will provide leadership to the front of house operations and staffing. Teamwork is the name of the game at G&R so being a team player as well as leading a team is of utmost importance. They will have previous experience in and display proficiency at the technicalities of working a fine dining restaurant while embodying a deep sense of hospitality for the guest and the team around them. They will drive revenue, ensure the quality of the guest experience, and manage FOH staffing.
Qualifications
- 5 years experience in a fine dining restaurant
- Broad knowledge of food, wine and liquor
- Leadership skills
- Attention to detail
- Welcoming and outgoing personality
- Know how to manage and work in a team
- Adeptness at handling customer complaints
- A decent person to be around
Responsibilities
Recruiting, hiring and training all FOH staff
- All basic on-boarding
- Cook FOH training (cooks are required to help run food)Scheduling employees to ensure shifts have proper coverageStreamlining the restaurant processes to improve the guest experienceMonitoring restaurant finances, including sales and expenses
- Beverage COGS
- FOH LaborEnforcing food handling regulations and other guidelines to increase guest safetyPromoting the restaurant and finding ways to bring in more customers
- Maintaining a relationship with Nearby Hotels
- Contributing to and coordinating with the Social media team
- Working with staff in promoting internal events etc.Handling customer complaints
- In-person, email and phone linesCompleting necessary paperwork, such as sales, inventory and staff attendance reportsWorking the floor
- Hosting and Providing support to all departments (bar, wine, service, running food, host stand)
- Attending to Reservations on Tock
- Providing direction towards efficiency and quality
- Overseeing all printed materialManager meetings (weekly one on one with owner and weekly FOH core team meetings)