Front Desk Specialist

Front Desk Specialist Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Front Desk Specialist for our Lehi, UT office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic. 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Perks at Serenity  Career Advancement Opportunity Competitive Wages  Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium) Paid Time Off 10 Major Holidays Off 401k Employee Referral Program  Responsibilities Update and verify customer information upon each visit. Help customers feel valued by creating rapport, remembering their names, their interests, and stories. Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges. Ensure positive customer experience by providing support and compassion. Rotate through other various office tasks throughout the day. Qualifications High School Diploma/ GED. Excellent verbal and written communication, basic math skills. Proven ability to multitask in a fast-paced environment. 1+ year of full-time customer service experience, reception, or personal customer service industry. About Serenity Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job: Full-time (3 13-hour shift) Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm *This position is contingent on successfully completing a criminal background check upon hire.