Front Desk Rental Coordinator

Job Summary: Join our dynamic team as a Front Desk Rental Administrator! We're on the lookout for a personable and highly organized individual to be the welcoming face of our company. As the primary point of contact, you'll greet visitors, manage rental reservations, and provide essential administrative support. If you thrive in a fast-paced environment and pride yourself on excellent communication, this role is perfect for you!
Responsibilities: Extend a warm and professional welcome to all guestsEfficiently handle incoming calls, directing them appropriately and ensuring messages are relayed accuratelyMaintain the tidiness and orderliness of the front desk areaCharge credit cards and ensure each guest's reservation is paid in full prior to receiving keysAssigning rooms with an eye for highest and best room assignmentsEnforcing rental policies like cancellation, deposits, and security depositsRun Night Audit at end of shift each day to ensure all charges are properly postedOffer general information to visitors and clients with accuracy and courtesyRespond promptly to inquiries, providing precise information as requiredCollaborate closely with team members in the Corporate Office to ensure seamless operationsQualifications: High school diploma or equivalent qualificationDemonstrated experience in a front desk or similar roleOutstanding verbal and written communication abilitiesExceptional organizational skills with a knack for managing time efficientlyCapable of handling multiple tasks concurrentlyProficiency in Microsoft Office SuiteCustomer-centric mindset with a polished professional demeanorDiscretion in handling confidential information is a mustMeticulous attention to detail and accuracyPreferred Qualifications: Previous experience in customer service rolesFamiliarity with office equipment and standard proceduresKnowledge of booking and scheduling software is advantageousWe're dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and uphold a commitment to fair hiring practices, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.