Full job description The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Fraud Investigator . The selected candidate will be responsible for managing active caseloads of Intentional Program Violation (IPV) Investigations that include prohibited Economic Assistance purchases, Supplemental Nutrition Assistance Program (SNAP) trafficking and State Law Enforcement Bureau (SLEB) investigations.
DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion. Duties and Responsibilities (these duties are a general summary and not all inclusive): Determine if there is sufficient evidence to warrant the pursuit of an Intentional Program Violation (IPV). Analyze transactional spending and payment data to identify certain behavior and over issuance that could lead to disqualification from a respective program. Document all investigative activities in a case notes format. Prepare concise and timely IPV reports on activities related to allegation as required. Disposition any referral when no over issuance or program violation is identified. Conduct interviews with potential witnesses and the subjects of investigations. Gather sufficient facts to establish overpayment calculation, if warranted. Research State and Federal regulations and maintain strong knowledge of such, to ensure program rules and regulations are followed. Present findings at Administrative Hearing by testifying to evidence collected, the results of interviewing clients, and arguing the Department's position. Provide services to stakeholders in a professional manner. In-person presence required one day per week and alternates between DTA's Fitchburg and Framingham locations. Required Qualifications: Ability to assemble items of information in accordance with established procedures. Ability to determine proper format and procedure for assembling items of information. Ability to maintain accurate records. Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence. Ability to communicate effectively in written and oral expression. Ability to deal tactfully with others. Ability to adjust to varying or changing situations to meet emergency or changing program requirements. Ability to exercise discretion in handling confidential material. Preferred Qualifications: Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities. Knowledge of the organizational structure and functions of the assigned agency. Knowledge of the types and uses of agency forms. Given the population served, bilingual or multilingual fluency. Agency Mission:
The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist and empower low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one out of every six people in Massachusetts – including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, economic assistance, and employment supports.
Learn more about our services and programs visit:
Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions, please the contact the Office of Human Resources at and select option #4.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.
Substitutions:
A bachelor's or higher degree may be substituted for a maximum of the two years of the required experience. *
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title : Compliance Officer III
Primary Location : United States-Massachusetts-Framingham-300 Howard Street
Job : Compliance and Certification
Agency : Department of Transitional Assistance
Schedule : Full-time
Shift : Day
Job Posting : Apr 3, 2024, 7:55:35 AM
Number of Openings : 1
Salary : 70,278.52 - 102,279.58 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : EmmaLee Pallai/ -
Bargaining Unit : 06-NAGE - Professional Admin.
Confidential : No
Potentially Eligible for a Hybrid Work Schedule : Yes
