Overview: A Server's primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.
Responsibilities: Greet guests and welcome them in a friendly manner
Take drink orders and follow policy regarding service of alcohol
Communicate specials or promotions and make recommendations based on guests' preferences and dietary restrictions
Answer questions regarding the menu, including allergies or special requests
Servers must know the menu and be able to explain menu items, ingredients, and preparation methods to guests
Take accurate food and beverage orders from guests and enter them into the POS system
Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
Check on guests during their meals to ensure satisfaction and address requests/concerns
Refill drinks and clear plates as needed during guest's dining experience
Provide attentive and personalized service, anticipating guests' needs
Handle guest complaints or concerns professionally and bring issues to management
Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
Present checks to guests and handle payment transactions accurately and quickly
As a tipped employee you will be subject to federal (Federal Labor Standards Act – "FLSA") and state laws relating to tip regulations.? This includes your compliance with properly reporting tips, contributing to a tip pool (where allowed by law), and following company's policies regarding tasks performed while in a tipped position.?
Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements
Qualifications: One year of restaurant or customer service is preferred
Excellent communication and interpersonal skills
Positive attitude, enjoyment of hospitality industry
Ability to work in a fast-paced environment while maintaining composure
Strong multitasking and time management abilities
Attention to detail, ensuring accurate order-taking and payment processing
Knowledge of food and beverage menus, including dietary restrictions and allergies
Basic math skills for handling payments and calculating tips
Flexibility to work in shifts, including evenings, weekends, and holidays
Physical stamina to stand, walk, and carry trays for extended periods
What we offer you: Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range:USD $11.25 - USD $11.25 /Hr.
