Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.
IN A NUTSHELL…
We are looking for an energetic and professional Retail Operations Manager to coordinate and manage our FL Store Operations. The Operations Manager serves as subject matter expert and serves as an operations mentor for Operational Specialist & Assistant Store Operations Managers, by writing standard operating procedures, analyzing data, and identifying opportunities to improve store performance, procuring resources, and ensuring stores adhere to all applicable laws and regulations. In addition, the Operations Manager will conduct operational audits to include; cash, inventory, expense reports, customer and employees while providing weekly/monthly/quarterly recaps. The Operations Managers will be an expert communicator and closely collaborate with all cross functional partners within the organization.
This position is supporting our Surterra Wellness brand. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com .
WHAT YOU WILL BE DOING
Communicate operational directives and collect applicable reporting from Assistant Store Operations Managers
Ensure all FL store operations are carried out according to standard operating procedures
Improve operational management systems, processes, and best practices
Assist in inventory control and oversee store efficiency of inventory processes
Write and maintain up to date Retail standard operating procedures
Ensure FL retail stores remain compliant with all laws and applicable regulations
Assist in execution of strategic and operational objectives
Analyze operational metrics and implement improvements solutions
Identify next generation operational improvements to increase revenue, staff experience, customer experience and overall efficiency
Perform quality controls and monitor retail KPIs by conducting operational store audits
Other duties as assigned
EXPERIENCE AND SKILLS YOU’LL BRING
Required
Age 21 or over
High School Diploma or equivalent
Valid Government-Issued Photo ID
Strong working knowledge of MS Excel, data capture, analysis, & formulation
3-5 years of proven work experience as Operations Manager or similar role
Knowledge of organizational policies and operations management
Very strong technical writing skills
Expert attention to detail
Solution-orientation
Familiarity with business and financial principles
High emotional intelligence and social perceptiveness
Excellent communication skills both written and verbal
Leadership ability
Ability to work calmly under pressure
Outstanding organizational skills
Preferred
Degree in Business, Operations Management, or related field
PHYSICAL REQUIREMENTS
Ability to stand for prolonged periods of time, and perform weighing, counting, calculating, and computer processing operations.
Ability to perform repetitive movements & tasks.
Ability to travel up to 50% of time
YOU WILL BE SUCCESSFUL IF YOU…
Are self-motivated; micro-managing isn’t fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Strong attention to detail
Solution-orientation
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the “traditional” solution isn’t the best one
WHAT YOU GET
Employee discount
Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
PARALLEL IS UNITED BY OUR VISION, Mission, & Values
Our Vision– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values –Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Disclaimer
Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.
